97.85% Ratings based on 2541 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 8:00 PM |
Tuesday | 8:00 AM | 6:00 PM |
Wednesday | 8:00 AM | 6:00 PM |
Thursday | 8:00 AM | 8:00 PM |
Friday | 8:00 AM | 12:00 PM |
Saturday | 8:00 AM | 12:00 PM |
Review( 2050 ) : 226 / 2541
June 11, 2023
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Thank you very much for your kindness to us as I picked up the medicated shampoo! I cried all the way home. My husband was diagnosed in late March this year with stage 4 prostate Cancer metastasized to his bones. Everyday is a gift to us and the pups. Leo and I truly appreciate your generosity during this unfortunate time, and pray he can beat this. God Bless You.
Review( 2046 ) : 227 / 2541
June 08, 2023
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I absolutely love the quality of care from Step Up as well as the great and compassionate staff who work there! Dr. Kitchen has been exceptional in the care of my pets both with my needs and their needs! The best decision I ever made was to switch to Step Up vet clinic ??
Review( 2044 ) : 228 / 2541
June 05, 2023
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Excellent all around. Thank you
Review( 2039 ) : 229 / 2541
May 29, 2023
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Dr. Stepusin was very thorough examining our dog. He explained things very well & we are pleased with the care received. The staff was friendly & helpful.
Review( 2036 ) : 230 / 2541
May 29, 2023
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Thank you for continuing offer pet parents stay in the car. I know Max likes to act like a big baby when I m in the vet office. I also love how easy it is to get in touch for Rxs.
Review( 2035 ) : 231 / 2541
May 28, 2023
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Thank you so much for being patient with my skittish pup. Loved waiting in the car for appointment.
Review( 2033 ) : 232 / 2541
May 24, 2023
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Michael and Dr. Kara Kitchen both were excellent and it was a sincere pleasure to talk with them as they examined my nearly 18 year old (we think!) rescue cat Timothy. Obviously, Timothy was very relaxed and loved them both as he purred so loudly, it was difficult for Dr. Kitchen to hear his heartbeat! Many thanks!
Review( 2028 ) : 233 / 2541
May 18, 2023
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Coming from a different vet, I found this visit to be much more comfortable. Dr Kitchen was wonderful with both of my dogs as was Leah the vet tech. It was a very clean and welcoming facility.
Review( 2025 ) : 234 / 2541
May 11, 2023
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Very good experience overall, The technician, Angie, was polite and thorough. Dr. Miller is the BEST!
Review( 2024 ) : 235 / 2541
May 10, 2023
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Idk about the facility, wasn t offered to come in, that did not make me happy! The girl that took Charlie was not very knowledgeable. I had to fill out a survey and if you had any questions...I asked if Charlie over heated what do I do, that was never acknowledged. I was not happy w/ this visit. And I did understand I would not see his vet vet.
Review( 2023 ) : 236 / 2541
May 08, 2023
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Great staff and appointment
Review( 2022 ) : 237 / 2541
May 07, 2023
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Dr. Miller has been taking care of our dogs for years, and she always does her best to keep them healthy and happy!
Review( 2021 ) : 238 / 2541
May 06, 2023
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Always a great safe and pleasant clinic to take my pups to. Staff always helpful and loving to my pets.
Review( 2019 ) : 239 / 2541
Cystal was gracious and competent She has very kind eyes and manner. Dr. Kitchen is simply the best.
Review( 2013 ) : 240 / 2541
April 24, 2023
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I really like your new check in system. That made the appointment even easier.
Review( 2012 ) : 241 / 2541
April 24, 2023
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As always dr Randy was great. The vet techs I assume is what they were were great at being conscious of my concerns regarding my pups. I was impressed! I missed Cat being the vet tech on with dr Randy.
Review( 2011 ) : 242 / 2541
April 24, 2023
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Staff and doctor was very friendly and helpful, was really great with Reggy my grey lab
Review( 2010 ) : 243 / 2541
April 23, 2023
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It’s time to stop the drive up check in and allow people into the building. Stop the masking and COVID restrictions. Enough is enough. It has caused me to consider changing veterinary practices.
Review( 2009 ) : 244 / 2541
April 22, 2023
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No comment I’m very pleased with a step up
Review( 2004 ) : 245 / 2541
April 17, 2023
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When I call the office, I m usually on hold for quite a while; try calling at different time and end up leaving a message for a call back. I do get the call back within a reasonable time.
Review( 2003 ) : 246 / 2541
April 11, 2023
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Everyone was very nice and helpful and took great care of Bozi As always Thank You
Review( 1999 ) : 247 / 2541
April 09, 2023
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Did not go in due to vet tech appointment
Review( 1998 ) : 248 / 2541
April 06, 2023
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All good except for mask
Review( 1994 ) : 249 / 2541
March 31, 2023
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I could not have asked for a better vet or better clinic to take care of my little buddy. This is the first dog I have owned. Your staff is awesome and caring and very professional and I could not be happier. Your clinic have my puppy as long as I have him. I am very grateful for all the assistance and the follow up to make sure that he is ok.
Review( 1992 ) : 250 / 2541
March 26, 2023
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Excellent as always. Thank you for caring for our beautiful Irish Setters (Lila is #4) You guys are the best. Always recommend this practice to others.