I m very happy with your practice!I feel that my kitties are in very good hands!

Called and talked to manager. Felt I was not treated properly and then no one could answer my ?

Randy and team at A Step up are amazing

Dr Stepusin squeezed Weston in on March 16th even though Weston didn t have an appointment. i really appreciated it. Thank you! Lynne Suhayda

Top notch service! The entire staff has always been above expectations.

Start letting people inside the building with no mask. Ridiculous that you require it still.

Great first visit. Everyone very friendly and knowlegable. Only one suggestion: No one, including the doc, introduced themselves by name to me. It was kind of odd. I would have expected a Hi, I m so and so . Otherwise, as scores show, terrific!

This curbside process is great; everything is fast & so efficient. I also really appreciate the app, where I can get questions answered after appointments. I have been very satisfied with my experience and the care provided to my puppy!

When are you going to stop with the masks?

I can,t do a survey when I can,t go in with my pet. It seems they were in a hurry and came and took the dog and told me they had other appointments to get done. Everyone else went in with their pets. I was very disappointed because I had a new supplement tp show for Chloe,s anxiety when I leave her alone. If this continues, I will go some place else in the future!!!!!!!!!!!!!!

I cannot click on any of the stars, but they would all be fives!!

From our first day at A Step Up, when the new facility opened, I have been treated with complete respect and nothing but the best care for my dogs. I thank you for taking care of my Ziva, from her first visit - to her last on Tuesday. I appreciate everyone of you, and look forward to continuing having you care for my dogs in the future.

Staff is great

The new App is harder to navigate then the last one.

You can t improve on perfection!

I really appreciated being seen so fast, had excellent service, and wasn’t pushed to do unnecessary tests.

Dr. Stepusin and his staff are always wonderful! He provided a lot of information and spent plenty of time with Lola!

Since switching two years ago to A Step Up, I have been happy with Oreo s care.

Your staff and doctors are some of the best!! And I’ve been in the veterinary field working aside the most incredible people for the last 20yrs. Cat is awesome, Leah, and main receptionist too. Everyone has been so amazing- you should be incredibly proud of Your team. It’s really hard To have that kind of experience in a multi-Dr practice.

The staff was so great to work with and caring towards my pet. Thank you for making the visit pain free!

I have trouble with your new online app. Don’t like having to pick such broad answers. No two appts will be the same so I feel the answers don’t represent what’s really going on with your pet! Guess they are getting so busy like the other Vets in the area so we will all become just a number.

The wait times are awful. Each appointment I ve had, we have waited at least 30-40 minutes, after the scheduled time to be seen.

Always a great experience, even when we’re there for a problem visit.

Amazing care - thanks...

Dr. Kitchen is a wonderful Veterinarian. She spent so much time explaining things. She is very caring and compassionate.