97.88% Ratings based on 2693 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
| Opening Hours | Closing Hours | |
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 6:00 PM |
| Wednesday | 8:00 AM | 6:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 12:00 PM |
| Saturday | 8:00 AM | 12:00 PM |
Review( 2293 ) : 176 / 2693
May 09, 2024
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Fantastic staff & hospital!! Highly recommended!
Review( 2290 ) : 177 / 2693
May 05, 2024
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We ALWAYS receive the very best care. We wouldn t trust anyone else with Rolly s care!
Review( 2287 ) : 178 / 2693
May 03, 2024
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Absolutely love Brittany and Dr. Kitchen. Both were so patient and helpful. Appointment was scheduled within two days. Great customer service and very reasonable rates. So happy I found u. Thank u.
Review( 2286 ) : 179 / 2693
May 01, 2024
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The staff was great & answered my million questions. I always find your facility clean.
Review( 2285 ) : 180 / 2693
April 29, 2024
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Excellent on all counts, as always. THANK YOU!
Review( 2283 ) : 181 / 2693
April 26, 2024
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Vet care is expensive anywhere you go. That said, I felt you were a bit cheaper than my previous vet. I felt that policies and pricing is very fair. Staff was super nice and vet was thorough and caring. Vet tech Abby was especially helpful.
Review( 2280 ) : 182 / 2693
April 22, 2024
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I pass about 15 Vets to make it to these amazing ppl. I think that about covered it.
Review( 2277 ) : 183 / 2693
April 18, 2024
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Always happy to work with Step Up to resolve any issues that arise with my pets!
Review( 2273 ) : 184 / 2693
April 17, 2024
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Our dog got a vaccine the other day. She hasn’t been feeling well. I called and texted today to see if we could get her in for an appointment. She can’t be seen for 5 days. It would be helpful if you had spaces for sick appointments for your current pets so they can be seen in a more timely manner. She’s an older dog, so I worry about her having to wait that long to be seen.
Review( 2272 ) : 185 / 2693
April 17, 2024
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I would give you 10 stars!! Excellent staff and Dr. KITCHEN IS VERY GOOD
Review( 2270 ) : 186 / 2693
April 12, 2024
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The pandemic is over. Update your voice mail using it as excuse for delayed service. It annoys me personally.
Review( 2268 ) : 187 / 2693
April 06, 2024
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It is time to update your voice mail system. It is terribly outdated.
Review( 2266 ) : 188 / 2693
April 01, 2024
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Hopefully all of these came through I gave the staff excellent for eveything. You are always very caring with Doogie and I appreciate all your efforts. Karen Niedermeyer
Review( 2265 ) : 189 / 2693
April 01, 2024
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Great employees! they understand how we love our pets!
Review( 2264 ) : 190 / 2693
March 30, 2024
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I had an excellent experience all around, there was not one thing I can complain about. I absolutely would refer any of my friends and family to you after seeing how kind, respectful and caring to my cat everyone was.
Review( 2263 ) : 191 / 2693
March 29, 2024
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Didn t come in. Tech appointment. As always everyone was very kind and good with Nate.
Review( 2261 ) : 192 / 2693
March 28, 2024
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I tried giving 5 stars but not sure if it worked! I m very happy with your practice and I feel my cats are getting excellent care
Review( 2260 ) : 193 / 2693
March 27, 2024
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There was not really an explanation of billing procedures but I just figured I would be paying for the Yearling Exam & revacination. So everything went as planned.
Review( 2256 ) : 194 / 2693
March 23, 2024
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Dr. Miller and the staff were very kind and helpful and took the time to listen and answer questions. Thank you.
Review( 2255 ) : 195 / 2693
March 22, 2024
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Everything is always great when I bring Onyx, Kya, and Gracie for a visit. I appreciate all of you and your time and expertise!
Review( 2253 ) : 196 / 2693
March 20, 2024
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12/10! You all were wonderful. Very sweet to my pup and me! I didn t feel rushed and felt all of my questions were discussed with care. Thank you so much!
Review( 2252 ) : 197 / 2693
March 20, 2024
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The staff here are amazing. As first timers I wasn t sure but everyone was great even though our pup was very barky the whole time!
Review( 2251 ) : 198 / 2693
March 18, 2024
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This time I made appt easily. We were offered a same day appt for our issue which was great. The wait times in the car and in the room can be improved. t This time we waited about 10mins in the car. In the fall, we waited more than an hour in sweltering 90 degree heat with our epileptic dog because no room was available.
Review( 2250 ) : 199 / 2693
March 15, 2024
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I am pleased with the staff. Very friendly. I like that they will still come out and get your pet. My dog does much better when she can t see me. (At least, I think she does!)
Review( 2247 ) : 200 / 2693
March 11, 2024
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We love love love Step Up! The doctors are great, patient and knowledgeable as well as the staff. Everyone is friendly and treats our dog like she is a princess which warms my heart. Our dog loves going to Step Up and gets excited when we pull into the parking lot which most dogs do not not do.