The staff here are amazing. As first timers I wasn t sure but everyone was great even though our pup was very barky the whole time!

This time I made appt easily. We were offered a same day appt for our issue which was great. The wait times in the car and in the room can be improved. t This time we waited about 10mins in the car. In the fall, we waited more than an hour in sweltering 90 degree heat with our epileptic dog because no room was available.

I am pleased with the staff. Very friendly. I like that they will still come out and get your pet. My dog does much better when she can t see me. (At least, I think she does!)

We love love love Step Up! The doctors are great, patient and knowledgeable as well as the staff. Everyone is friendly and treats our dog like she is a princess which warms my heart. Our dog loves going to Step Up and gets excited when we pull into the parking lot which most dogs do not not do.

Everyone there is always helpful and nice.

You all go over and above. Thank you Make it much easy

Thank you for the wonderful care & service that was given to my dog.???? Dr Griffith, Kristy, & tech that drew blood were awesome!????

Room we went in really smelled pretty bad like many animals had been in there that day and I was wondering if the rooms get cleaned enough

Everything was great during every one of my visits.. very professional and knowledgeable ??

It’s always a pleasure to come to your office everyone is always so nice and friendly

Very good experience wth our pet there

Great visit! We were well taken care of!

There should have been another option for treatment for my pet. Too difficult to put drops in a cats ears 2x a day for 2 weeks. Treatment is not going to work. Very dissatisfied

Always courteous and friendly. Both the doctor and tech treat both me and Max with alot of care. I love the fact that they check with me a few days after being seen.

This was an amazing first visit!!! I am so glad we chose this vet for our new puppy!! I love the text features and quick responses. We were able to use the drive through for medication pick up and Aloy is already doing better!!

I had a sick animal and was seen by a Vet, but not my regular Vet. Was told I’d have to wait three days for our regular Vet. Are there no appointment slots left open in the schedule for sick patient’s? Seemed like there was no flexibility built in to the schedule.

Dr. Stepensin (Randy) is always thorough with his explaining of everything.

My wife and I absolutely love A Step Up. From the Vets to the Techs to the Secretaries, everyone is so kind. Boog, Midge and Marv love them whenever we have to go. Thank you all so much.

I myself would like to see test results on paper if that’s possible . For example … stool test I only get results from words from the mouth.. I prefer to see the test results on paper . I hope I explain clear Thank you

The techs and doctors were so friendly and patient. They got us scheduled quickly, very little wait upon arrival, and we were on our way in no time. The only vets I trust! Thank you!

Very was great explained everything

My first visit here Very happy Bill and explanation of services were very detailed

Totally satisfied with Dr. Kitchen and the care my pet received.

I appreciate the kindness and care during our first visit

I feel it’s hard to use the online site to check in.