Very was great explained everything

My first visit here Very happy Bill and explanation of services were very detailed

Totally satisfied with Dr. Kitchen and the care my pet received.

I appreciate the kindness and care during our first visit

I feel it’s hard to use the online site to check in.

Great clinic, keep up the great job!!

The vet she was great. She is the type of vet I want taking care of my dog

1st time there and loved it

It’s an absolute pleasure to see Dr Griffith and the staff every time we need to. It’s always nice that neither me nor my dog dread a vet appt!

Please see my last email.... You guys are GREAT!!

I d like to be able to enter the building again. To answer the last question, Idk if the facility is clean. The Covid shut down has been over.

Great service and friendly staff!

Wonderful staff!

Dr. Kitchen and all of the staff were wonderful! Extra time and attention was taken to make sure that all issues were addressed and my questions answered. Abby reached out to me to see how Boda was doing, and Dr. Kitchen has emailed me with results and ideas. No other vet clinic in Pittsburgh has done any of these things! Thank you! Sandy and Boda

Service was fantastic, Doc was great, As was the tech gal. Only thing I didn’t like was Abby’s response when I called with an issue causing Olive pain, but the office QUICKLY remedied it and Olive is back to her happy self. I gave 5* on Ed Ruth g above, not sure if they registered

Great experience everyone was so nice and helpful you definitely are vet thank you

All of the staff were great. You can tell they love what they do.

It was our first visit. Loved the vet and the vet assistant!! The two girls at the front desk did not even say hello when we walked in, and it was a first visit! Then when we left they didn’t look up to say goodbye or thank you, or anything. So honestly the front desk people left me questioning my decision to switch my vet care. They should really be making a ‘fuss’ over the pets, and greeting your clients with a warm welcome and friendly goodbye. The vet and his assistant/tech were wonderful so we will be back!

Clean, professional, and very polite. This is a great place to take your pet.

Caring workers...no rushing us in an out...took their time....very helpful. A refreshing vet visit...and reasonably priced.....great experience!!!

Everyone at the office is so friendly and helpful. Dr Griffith took time to discuss his findings and answer all of my questions. Great care for my kitten! Thank you!!

Very happy with Step-Up! Great staff!

A step up has been taking care of my puppy since I’ve gotten her. Their practice is nothing but exceptional and they’re priced reasonably. I could never see myself using another clinic.

After stating our dog had been rubbing her right ear, no examination with a medical instrument was used until I requested it. Then the Vet had the assistant clean the dog’s ear finding a lot of stuff, ear wax and dirt. I feel the $13.20 ear cleaning was well worth it but don’t think I had to ask for it.

The staff at A Step Up have been awesome!! They really do care about your pet and make sure that your well informed both on the care your pet will receive as well as how much it will cost. Truly love this practice and staff!!