97.85% Ratings based on 2541 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 8:00 PM |
Tuesday | 8:00 AM | 6:00 PM |
Wednesday | 8:00 AM | 6:00 PM |
Thursday | 8:00 AM | 8:00 PM |
Friday | 8:00 AM | 12:00 PM |
Saturday | 8:00 AM | 12:00 PM |
Review( 2261 ) : 126 / 2541
March 28, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
I tried giving 5 stars but not sure if it worked! I m very happy with your practice and I feel my cats are getting excellent care
Review( 2260 ) : 127 / 2541
March 27, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
There was not really an explanation of billing procedures but I just figured I would be paying for the Yearling Exam & revacination. So everything went as planned.
Review( 2256 ) : 128 / 2541
March 23, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Dr. Miller and the staff were very kind and helpful and took the time to listen and answer questions. Thank you.
Review( 2255 ) : 129 / 2541
March 22, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Everything is always great when I bring Onyx, Kya, and Gracie for a visit. I appreciate all of you and your time and expertise!
Review( 2253 ) : 130 / 2541
March 20, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
12/10! You all were wonderful. Very sweet to my pup and me! I didn t feel rushed and felt all of my questions were discussed with care. Thank you so much!
Review( 2252 ) : 131 / 2541
March 20, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
The staff here are amazing. As first timers I wasn t sure but everyone was great even though our pup was very barky the whole time!
Review( 2251 ) : 132 / 2541
March 18, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
This time I made appt easily. We were offered a same day appt for our issue which was great. The wait times in the car and in the room can be improved. t This time we waited about 10mins in the car. In the fall, we waited more than an hour in sweltering 90 degree heat with our epileptic dog because no room was available.
Review( 2250 ) : 133 / 2541
March 15, 2024
Staff
Provider
Waiting Time
I am pleased with the staff. Very friendly. I like that they will still come out and get your pet. My dog does much better when she can t see me. (At least, I think she does!)
Review( 2247 ) : 134 / 2541
March 11, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
We love love love Step Up! The doctors are great, patient and knowledgeable as well as the staff. Everyone is friendly and treats our dog like she is a princess which warms my heart. Our dog loves going to Step Up and gets excited when we pull into the parking lot which most dogs do not not do.
Review( 2245 ) : 135 / 2541
March 06, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Everyone there is always helpful and nice.
Review( 2240 ) : 136 / 2541
February 23, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
You all go over and above. Thank you Make it much easy
Review( 2239 ) : 137 / 2541
February 22, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Thank you for the wonderful care & service that was given to my dog.???? Dr Griffith, Kristy, & tech that drew blood were awesome!????
Review( 2236 ) : 138 / 2541
February 21, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Room we went in really smelled pretty bad like many animals had been in there that day and I was wondering if the rooms get cleaned enough
Review( 2235 ) : 139 / 2541
February 21, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Everything was great during every one of my visits.. very professional and knowledgeable ??
Review( 2231 ) : 140 / 2541
February 17, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
It’s always a pleasure to come to your office everyone is always so nice and friendly
Review( 2229 ) : 141 / 2541
February 16, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Very good experience wth our pet there
Review( 2228 ) : 142 / 2541
February 16, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Great visit! We were well taken care of!
Review( 2225 ) : 143 / 2541
February 10, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
There should have been another option for treatment for my pet. Too difficult to put drops in a cats ears 2x a day for 2 weeks. Treatment is not going to work. Very dissatisfied
Review( 2224 ) : 144 / 2541
February 09, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Always courteous and friendly. Both the doctor and tech treat both me and Max with alot of care. I love the fact that they check with me a few days after being seen.
Review( 2222 ) : 145 / 2541
February 07, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
This was an amazing first visit!!! I am so glad we chose this vet for our new puppy!! I love the text features and quick responses. We were able to use the drive through for medication pick up and Aloy is already doing better!!
Review( 2217 ) : 146 / 2541
February 01, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
I had a sick animal and was seen by a Vet, but not my regular Vet. Was told I’d have to wait three days for our regular Vet. Are there no appointment slots left open in the schedule for sick patient’s? Seemed like there was no flexibility built in to the schedule.
Review( 2214 ) : 147 / 2541
January 29, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
Dr. Stepensin (Randy) is always thorough with his explaining of everything.
Review( 2213 ) : 148 / 2541
January 26, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
My wife and I absolutely love A Step Up. From the Vets to the Techs to the Secretaries, everyone is so kind. Boog, Midge and Marv love them whenever we have to go. Thank you all so much.
Review( 2210 ) : 149 / 2541
January 20, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
I myself would like to see test results on paper if that’s possible . For example … stool test I only get results from words from the mouth.. I prefer to see the test results on paper . I hope I explain clear Thank you
Review( 2208 ) : 150 / 2541
January 20, 2024
Staff
Provider
Facility it self
Waiting Time
Fees
The techs and doctors were so friendly and patient. They got us scheduled quickly, very little wait upon arrival, and we were on our way in no time. The only vets I trust! Thank you!