It was truly a very pleasant expierence and we will be taking our puppy there for the rest of his life.

We are so happy we switched to your practice. We really can’t say one negative thing to help you improve. Keep up the good work!

This office is totally amazing! The friendliness of the staff, the professionalism, the cleanliness - everything. I am so glad that it was recommended to this vet.

Very friendly and experienced staff. It’s so hard to find a good vet you trust with your pets. We have found ours! Thank You!

I am so happy we decided to bring our kitten here! Everyone was so friendly and nice. And eventhough care matters more than how a place looks, this place looks really nice... Colorful and great pictures on the walls. My kitten received excellent care from the moment we walked in. Very happy and highly recommend A Step Up!

We were led to an examining room fairly quickly but waited long for the doctor to come in. He spent plenty of time with my two cats but we spent a long time waiting for the technician to come in and vaccinate them. I am assuming the long wait was because the doctor was reviewing the records, as this was our first time there. I was pleased with Dr. Stepusin and pleased with the technician who emptied Padua s anal glands of the hardened material. I have already started them on the new food (half old, half new for now).

We were very pleased with the entire experience. We certainly appreciated the great care, concern, and professionalism we were shown. We had lots of questions and felt quality time was given to each one.

Dr. Kitchen is wonderful at her job!

My dog, Hazel, can be high maintenance. I appreciated that the front office staff let us know when a room was available so we didn’t disturb the other pet owners. The vet tech, Shea (blonde hair and glasses), is wonderful with Hazel. She is so patient and kind. She gives Hazel peanut butter until Hazel feels comfortable and establishes trust. I appreciate all the time she takes with Hazel and that she is willing to spend the time tonl make Hazel comfortable. Both Dr. Randall and Dr. Kitchen were so sweet with Hazel and put this nervous dog mom at ease. I am so happy A Step Up is our vet clinic!

What a wonderful experience with Dr S! He took the time and was patient with my timid dog. All of the staff was super friendly and quick.

The staff was excellent with Sunny and your prices are very reasonable. We are glad to be a part of the practice!

As nervous as Rigger usually gets he did pretty good. No anxiety or shaking at all. Whimpered a little. The staff made him very comfortable and he didn t have to get up on that table or have the dreaded temperature done. Which always puts him over the top! And most important you all smiled at him & I. KUDDOS TO ENTIRE STAFF! ?????

Staff need to introduce themselves and their position/role within the company.

Excellent job to all of the staff! Very happy to have found A Step Up!

Looking forward to a long term relationship of caring for my pets.

Very thorough and especially friendly staff

All very good. Sometimes takes a long time to get to seeing the vet

Very nice tech, my dog had blood work done and I was not told of the results. I assume they were fine or they would have said something my fault for not asking. I did not remember until we we re almost home.

The Veterinarian and assistant were great . Spent a ton of time with my dogs and answered all questions . Real pleasure . Great place .

I was very happy I chose A Step Up to be the vet for my new pup. Thank you!

All was fantastic

Very professional staff. Dr. Kitchen was very patient with my active puppy.

The vet tech was amazing with Charlotte. They fit us in last minute and weee so helpful.

We went to another vet but they were not as caring. I appreciated how staff took their tI m with my pet because she is a nervous dog. I left feeling good and comfortable. Will definitely be a return customer

We received great service. The vet was friendly and attentive.