Review( 950 ) : 776 / 2594
Staff Provider Facility it self Waiting Time Fees
Everything was and always is awesome
Review( 948 ) : 777 / 2594
Staff Provider Facility it self Waiting Time Fees
Excellent care. The vet tech and vet were outstanding, as usual. It s clear they care about my animals (everyones really). They are mindful of costs and explain things well. 2 thumbs up
Review( 947 ) : 778 / 2594
Staff Provider Facility it self Waiting Time Fees
i feel in previous visits my dogs have been given a better exam. It seems this time the vet was only in to watch the shots being given but did not look my dog over at all. I feel that the shots could have just been given by the tech and I could have been saved the charge for a vet exam. I was just disappointed when comparing this visit to previously yearly visits I have had. everything else was wonderful
Review( 941 ) : 779 / 2594
Staff Provider Facility it self Waiting Time Fees
We had a sick cat and needed to be seen the same day because we were going out of town. The staff managed to fit us in and get our cat medication so we were able to comfortably leave him with our pet sitter. Although we had to wait awhile to be seen,we knew the vet was spending extra time with a dog who was much more serious and he was very friendly and thorough when it was our turn.
Review( 939 ) : 780 / 2594
Staff Provider Facility it self Waiting Time Fees
This is a little difficult as I was not expecting to share my thoughts. I was in for a follow up after my dog was seen at med vet. I was charged $55 which from my perspective was a very quick visit. I also brought in meds (codene) to share with you and was charged a disposal fee. I was told that you couldn’t recycle them but was not told about a disposal fee until I saw the invoice. Also was told $35 for some Hills food and charged $40. So I left a little surprised and disappointed.
Review( 938 ) : 781 / 2594
Staff Provider Facility it self Waiting Time Fees
Thank you for taking such good care of my dog and for answering all my questions and concerns!
Review( 937 ) : 782 / 2594
Staff Provider Facility it self Waiting Time Fees
Dr Stepusin was very thorough in explaining my collie’s condition. He also was very kind with Wallace our collie.
Review( 936 ) : 783 / 2594
Staff Provider Facility it self Waiting Time Fees
I was very satisfied with the appointment. I can t say I m crazy about the way this survey works. I prefer blank stars to start. The important thing is that Duchess is back to normal and doing well.
Review( 935 ) : 784 / 2594
Staff Provider Facility it self Waiting Time Fees
Our first visit was really good! Very friendly and knowledgeable staff. They took the time to discuss everything and put us at ease. I’m so happy we switched to A Step Up. I’d highly recommend this vet clinic!
Review( 934 ) : 785 / 2594
Staff Provider Facility it self Waiting Time Fees
Thank you for taking care of my Rocky; he is doing much better since I took him to see you!
Review( 933 ) : 786 / 2594
Staff Provider Facility it self Waiting Time Fees
Everyone seems to really care about my pet. It is really appreciated.
Review( 929 ) : 787 / 2594
Staff Provider Facility it self Waiting Time Fees
This was the second time I waited for 10 to 15 minutes for a technician to come in and take care of the dog. Both times the office was not busy, and had very few customers. When I arrive to this time, there was no one in the waiting room, only a couple cars in the parking lot, and I went back to the room immediately. That s why I m confused why I had to wait in the room 10 to 15 minutes for a vaccine. One wait time is understandable, but this was twice in a row I had to wait when the office was noticibly not busy. Thank you for your concern.
Review( 926 ) : 788 / 2594
Staff Provider Facility it self Waiting Time Fees
I love them all there always helpful
Review( 921 ) : 789 / 2594
Staff Provider Facility it self Waiting Time Fees
We had a great experience!
Review( 920 ) : 790 / 2594
Staff Provider Facility it self Waiting Time Fees
Best place to take your pets !! They are all awesome !!
Review( 919 ) : 791 / 2594
Staff Provider Facility it self Waiting Time Fees
Everyone was great and I’m glad that I selected you to be my new vet clinic. Dr. Kitchen was very thorough.
Review( 918 ) : 792 / 2594
Staff Provider Facility it self Waiting Time Fees
Every thing was just as expected. I’ll be back with her.
Review( 917 ) : 793 / 2594
Staff Provider Facility it self Waiting Time Fees
This was my first experience and I was so pleased with everything. This will be my place to come for all of my pet needs. Thank You So Much.
Review( 916 ) : 794 / 2594
Staff Provider Facility it self Waiting Time Fees
Everyone’s service for Coco was first class and it was great how personable everyone was. You all spent so much time communicating and diagnosing a tough situation. We have referred others to you already. Thank You
Review( 915 ) : 795 / 2594
Staff Provider Facility it self Waiting Time Fees
They always do an amazing job at Step Up!
Review( 913 ) : 796 / 2594
Staff Provider Facility it self Waiting Time Fees
Everyone there is knowledgeable and very pet friendly. I m very thankful for everything the doctors and staff did for my furbaby.
Review( 899 ) : 797 / 2594
Staff Provider Facility it self Waiting Time Fees
You guys are the BEST!! Thank you for everything ??
Review( 898 ) : 798 / 2594
Staff Provider Facility it self Waiting Time Fees
Vet tech John has been amazing and following up daily until he was satisfied that we were happy and no longer concerned about our cat’s reaction to her last appointment. Thank you for being such a wonderful person!
Review( 897 ) : 799 / 2594
Very pleased with visit. Gave me a list of all my options without being pushy.
Review( 894 ) : 800 / 2594
Staff Provider Facility it self Waiting Time Fees
They kept my nervous puppy very calm through the entire appointment (with the use of peanut butter of course) which also made me very calm. Love it! Found my new vet.