97.85% Ratings based on 2541 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 8:00 PM |
Tuesday | 8:00 AM | 6:00 PM |
Wednesday | 8:00 AM | 6:00 PM |
Thursday | 8:00 AM | 8:00 PM |
Friday | 8:00 AM | 12:00 PM |
Saturday | 8:00 AM | 12:00 PM |
Review( 1187 ) : 651 / 2541
May 12, 2020
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A Step Up is the best. We wouldn’t want to take our dog Rusty anywhere else!
Review( 1186 ) : 652 / 2541
May 09, 2020
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I called twenty minutes after my appointment just to thank the staff for great care and safe social distancing practices. It’s a very scary, strange time... but we LOVE this vet office for our Champy!
Review( 1184 ) : 653 / 2541
May 03, 2020
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Mike is super!
Review( 1182 ) : 654 / 2541
May 02, 2020
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first time taking walter there , was very happy with the staff and communication during these crazy times .
Review( 1181 ) : 655 / 2541
May 02, 2020
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Even during the pandemic and special guidelines in place, my visit to the facility went perfect and smooth.
Review( 1173 ) : 656 / 2541
April 20, 2020
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Everything went exactly as expected, thank you!
Review( 1170 ) : 657 / 2541
April 15, 2020
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Excellent animal care! We were able to get an appointment in a timely manner. The staff at the veterinary office of A Step Up were very nice and accommodating. The veterinarian for our office visit was very professional and showed how much they cared for my little doggie!
Review( 1169 ) : 658 / 2541
April 15, 2020
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I was not able to go into the clinic for my first vet appointment because of the virus, but Dr. Kitchen talked to me for 20 minutes on the phone updating me and answering all questions. I felt like I was there and didn t miss anything. I really appreciated this! I was very happy and impressed with my first appointment. Everyone is very nice and helpful!!
Review( 1167 ) : 659 / 2541
April 11, 2020
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They did an excellent job under the current conditions. Don t see how they could have done anything more.
Review( 1165 ) : 660 / 2541
April 08, 2020
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Your office is always so great with our pets! Thank you for all you do, especially in this crazy time we re in!!
Review( 1162 ) : 661 / 2541
March 28, 2020
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Next time, we may be able to actually meet you all
Review( 1160 ) : 662 / 2541
March 28, 2020
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I had a very nice experience with the doctor my puppy had for his first visit! I am very happy about his new clinic. The only thing that rubbed me the wrong way was the technician that brought my puppy back out to me made a remark after my boyfriend make a joke about how energetic the puppy is, she said that we “should have done our research.” We did our research. We wanted an energetic dog for our lifestyle. It wasn’t a very flattering comment from her.
Review( 1159 ) : 663 / 2541
March 27, 2020
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Thank you for seeing Sadie, especially while taking precautions with the Covid-19 virus! One thing that was convenient was online appointment scheduling. Not sure if that could be available again or not.
Review( 1156 ) : 664 / 2541
March 21, 2020
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I am an overly protective dog mom. As my older fur baby is aging I have a lot of concerns and question about my boy s health. Doctor addressed all my concerns, calmed my fears and suggested helpful advice. I never felt rushed through our appointment and my boy and I was handled with loving, kind and compassionate professionals. Thank you for being a business that truly cares for animals and their parents.
Review( 1154 ) : 665 / 2541
March 20, 2020
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We love Step Up and felt very well taken care of!!!
Review( 1153 ) : 666 / 2541
March 19, 2020
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You receive 5 stars for each question from me. I always leave your practice in a better place than when I arrived. I am simply amazed at the time I am given when one of your doctors enter the exam room. My pet always receives a through exam and I receive a full exclamation in terms I understand. I could never imagine going anywhere else when I have a pet in need. I tell everyone I know who has a pet that A Step Up is the place to go if you wish to take excellent care of your fur baby.
Review( 1148 ) : 667 / 2541
March 12, 2020
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everything great as usual!
Review( 1147 ) : 668 / 2541
March 12, 2020
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I absolutely love A Step Up veterinary clinic! Will definitely be going here for my pets from here on out!
Review( 1143 ) : 669 / 2541
March 08, 2020
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Very friendly and knowledgeable staff
Review( 1140 ) : 670 / 2541
March 05, 2020
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I had a great overall experience for my first visit to this office. I did have a pretty long wait time, which was the only negative. I do understand things can get crazy sometimes, and the techs and the vet both apologized for the wait every time someone came into the room. Due to the overall good experience and friendly staff, the wait will not affect me deciding to use this office again.
Review( 1138 ) : 671 / 2541
March 04, 2020
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We think Dr Kitchen is the best vet we have ever had. She is a very caring person. So happy we found her.
Review( 1137 ) : 672 / 2541
March 01, 2020
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Everyone was very helpful and friendly! Couldn t be happier with out first appointment. Thanks!
Review( 1124 ) : 673 / 2541
February 03, 2020
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Always friendly and accommodating. Love bringing my fur baby there.
Review( 1123 ) : 674 / 2541
February 01, 2020
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Everyone there is exceptional!!
Review( 1122 ) : 675 / 2541
January 30, 2020
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This was our first visit and we were very impressed. The whole team was informative and our dog loved them all!