A Step Up Veterinary Clinic logo

A Step Up Veterinary Clinic

97.87% Ratings based on 2562 Reviews and Surveys on Yelp on Google Maps

Office Information

1060 Clifton Road
Bethel Park, PA 15102

Office Hours

Opening Hours Closing Hours
Monday8:00 AM8:00 PM
Tuesday8:00 AM6:00 PM
Wednesday8:00 AM6:00 PM
Thursday8:00 AM8:00 PM
Friday8:00 AM12:00 PM
Saturday8:00 AM12:00 PM

Review( 1255 ) : 626 / 2562

Review by MaryW

The waiting in the parking

July 29, 2020

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Review By: MaryW

The waiting in the parking lot was a bit long, but I came after work like everyone else and there was a woman who just kept chatting and chatting with the doc. He took time with her and therefore got behind. He took time with everyone else too , she was just extra chatty!

Review( 1251 ) : 627 / 2562

Review by DeniB

Dr.Kitchen is always pleasant

July 25, 2020

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Review By: DeniB

Dr.Kitchen is always pleasant & takes time to explain things. All of the staff were friendly & took great care of our dachshund Daisy Mae.

Review( 1249 ) : 628 / 2562

Review by NancB

You guys do a nice job. But

July 22, 2020

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Review By: NancB

You guys do a nice job. But I’m an anti mask person so that part is a bit tedious. But I can survive it. Thanks.

Review( 1247 ) : 629 / 2562

Review by JaneD

Minnie was sick for two days

July 21, 2020

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Review By: JaneD

Minnie was sick for two days and they gave me advice on the phone, and then got me in as the last appointment on Saturday. They stayed an hour past closing to help me, and were very thorough! I m so thankful!

Review( 1246 ) : 630 / 2562

Review by DanaB

I love this office, my pup

July 18, 2020

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Review By: DanaB

I love this office, my pup was a little sore after all his shots and they help with some medicine and called the next day to check on him. Thanks for all you do

Review( 1244 ) : 631 / 2562

Review by ErikK

I appreciate the friendliness

July 16, 2020

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Review By: ErikK

I appreciate the friendliness and patience of everyone I spoke with and who handled my dogs during our first appointment. Very pleased with the thorough printout detailing each appointment and with the follow up emails as well. Thank you so much!

Review( 1240 ) : 632 / 2562

Review by LeigO

You guys were great. Answered

July 12, 2020

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Review By: LeigO

You guys were great. Answered all my questions. I know you all love our pets as much as we do!

Review( 1238 ) : 633 / 2562

Review by LeslR

I was very disappointed that

July 09, 2020

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Review By: LeslR

I was very disappointed that when my dog was sick, I was told that I had to wait for 3 1/2 weeks to be seen. Luckily I already had an appointment set for the following week so I had the blood work done then, but if he would have gotten a lot worse, I would have had to take him to the emergency. This is why I left my previous vet. I could never get in when my dogs were sick. They always told me to go to the emergency vet. I hope this isn t going to be starting the trend that I can t get in to see you when my dogs need medical attention. I understand that you are busy, but I also waited in the car for over an hour in the sweltering heat.

Review( 1237 ) : 634 / 2562

Review by DaniM

I was extreamily satisfied

July 05, 2020

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Review By: DaniM

I was extreamily satisfied with the representative. He was super pleasant and I could really see his love for animals. He treated champer like family and it put my mind at ease.

Review( 1236 ) : 635 / 2562

Review by JessW

It’s a little overboard. Mask

July 02, 2020

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Review By: JessW

It’s a little overboard. Mask I get but waiting outside for an hr for a “checkup” pretty unhappy with the “safety measure”

Review( 1234 ) : 636 / 2562

Review by MeliB

We appreciate all that you’re

July 01, 2020

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Review By: MeliB

We appreciate all that you’re doing to keep our pets healthy and safe, thank you!

Review( 1233 ) : 637 / 2562

Review by AlliS

The only reason I gave two

July 01, 2020

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Review By: AlliS

The only reason I gave two stars for waiting time was because of having to wait in the car. I understand why waiting in the car is important and I understand that delays happen. However, we waited in the car for around 20 minutes after our initial appointment time and it is very hot for the dogs. Perhaps phone calls to let people know that there are delays or just more effort to come out and get dogs at the appointment time even if they won’t immediately be seen would be better. Other than that the service and staff were exceptional as usual!

Review( 1232 ) : 638 / 2562

Review by LaurT

Incredible customer service

July 01, 2020

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Review By: LaurT

Incredible customer service and care for our pet! Thank you so much for getting Annie in so quickly and for your thoroughness and kindness! Words can t express how grateful we are for your help!

Review( 1230 ) : 639 / 2562

Review by LeslL

The staff was wonderful, and

June 29, 2020

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Review By: LeslL

The staff was wonderful, and I appreciated Dr Stepusin calling me and taking time to tell me about the exam and his recommendation for treatment. He did not seem rushed at all and answered all my questions.

Review( 1227 ) : 640 / 2562

Review by Anonymous

The doctors, technicians and

June 26, 2020

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Review By: Anonymous

The doctors, technicians and staff are the best! I completely trust them with my dogs and my dogs love them. My babies are treated with love and kindness and professionalism.

Review( 1226 ) : 641 / 2562

Review by AshlB

Hopefully we can go in with

June 26, 2020

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Review By: AshlB

Hopefully we can go in with our pets soon but how the staff handled it was great! Thank you!

Review( 1225 ) : 642 / 2562

Review by DianP

Everyone’s always friendly

June 25, 2020

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Review By: DianP

Everyone’s always friendly and helpful. However, I’d like to suggest that your techs say “We’re offering curbside service” rather than “client free,” as if we all have the plague. If you didn’t have clients, you wouldn’t exist! Just a thought.

Review( 1220 ) : 643 / 2562

Review by StepD

So glad we moved to a step Up

June 20, 2020

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Review By: StepD

So glad we moved to a step Up love then there!

Review( 1219 ) : 644 / 2562

Review by DianW

John was fantastic. Curbside

June 19, 2020

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Review By: DianW

John was fantastic. Curbside service was convenient and efficient. Love you guys.

Review( 1217 ) : 645 / 2562

Review by NancC

No suggestions. The visit

June 19, 2020

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Review By: NancC

No suggestions. The visit was perfect!!! Thank you for your kindness.

Review( 1216 ) : 646 / 2562

Review by DanaS

I love u guys u are the best

June 18, 2020

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Review By: DanaS

I love u guys u are the best u have always been there for my pets all the doctors to me are great and the staff has always listen to me rattle on about Tina and Dory

Review( 1213 ) : 647 / 2562

Review by RamK

We love John he is always

June 15, 2020

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Review By: RamK

We love John he is always the very best.

Review( 1212 ) : 648 / 2562

Review by MariM

I came a bit early to the

June 14, 2020

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Review By: MariM

I came a bit early to the appt. I had to call twice to check in. When I scheduled appt I reminded the girls about my dogs anxiety and requested I take her in to < it. I was dismissed. So when the girls came out to get her of course she acted up and because she was pulling back to car, tech tried to pick her up. I yelled at her and said don t do that again. When I sw her late I explained about her history. She said she would mark her chart as anxiety not aggressive. I was surprised to hear this and said it should have been done from day 1.

Review( 1210 ) : 649 / 2562

Review by RobeJ

Great people. Tough to grade

June 07, 2020

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Review By: RobeJ

Great people. Tough to grade inside.??. Expect nothing but the best.

Review( 1208 ) : 650 / 2562

Review by AndrB

Terrific experience. Thanks

June 04, 2020

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Review By: AndrB

Terrific experience. Thanks