I can’t comment on facilities because I sat in my car for over an hour just to get seen. Once seen it was pretty quick but I didn’t need to see the doctor and the wait time is too long. My dog has anxiety in the car so she was anxious the whole time. Others who arrived after us had a much less wait time- so it was frustrating.

Randy and the staff are excellent. We come all the way from Robinson because of the care and concern that is shown by a Step Up Vet. They definitely made a difficult time easier.

We stopped the trazodone after one day. He seemed disoriented and hid from us.

I loved my first visit and I am definitely making them my go to ??

Appreciate all the precautions you are taking with the Covid virus still around. Leah is absolutely the best. She has always taken time & had all the patience needed with both our Irish Setters. Jack our previous boy trusted her especially after he felt how good the laser treatments made him feel. Both she & Dr. Randal were compassionate when his time came. You guys are simply the best. Thank you.

Overall, a wonderful experience! Everyone was SO friendly and helpful. My only recommendation is to provide more guidance on how to “check in” for appointments. We called twice and couldn’t get through, eventually we waved someone down in the parking lot.

We love and trust this practice to the hilt!

I didn t go inside, but they did an amazing job with my dog who has historically been afraid of going to the vet. I was thoroughly impressed. Thanks for everything!

During this challenging time, you’re all doing an amazing job. Thank you!

Overall very satisfied with how the staff took care of my dog. He is hesitant towards new people but the staff was patient with him which I greatly appreciate. Everyone I interacted with was kind and provided great knowledge and advice regarding my questions.

Thank you, Randy and Danielle. It was nice to hear that Luna behaved her uneasy self. You’re genuinely the best around.

Great experience! Would recommend to others.

You guys are amazing as always ??

The vet called us out in the car & spent so much time talking to us, explaining everything, taking my questions, & was so caring! The staff was equally as nice! Fantastic visit! Wonderful staff!

I hate this whole thing as I know you do too. Waiting a half hour for you to come out and get Alli was hard for her to sit still that long. I miss seeing you all in person. Hang in there.

It was so simple for me to update her Bortadella shot. The young man who waited on me could not have been nicer!

Always 5 stars. Best vet I ve ever taken my pets to!

I have had dogs and vets all my life (over 15 pets) and I can say without a doubt that A Step Up is the best. Not sure what brought me to you or you to us, but I am very thankful. THANK YOU!!

Everyone was extremely kind to my husband and I and especially our sweet “Buddy”. Thank you to all the staff that helped with Buddy. Thank you to Dr. Stepusin for taking time to talk to us about Buddy’s check up. Thanks for all your kindness.

I was not able to meet Dr. Kitchen face to face but over the phone, she was very friendly and caring in our conversation about my new puppy during her initial appointment.The staff was very friendly also. Ruby and I will definitely be returning for future appointments.

I would recommend A Step Up Veterinary Clinic to anyone. The staff and Drs. are amazing.

Great Vet practice. Very nice very thorough and great customer service

The vet is very family friendly

Great service.

We moved from Pittsburgh and was sad to Leave our vet. I am so happy that I could find a vet that cares for my pets like their own, talked to me kindly, and thoroughly. Most importantly, the prices were not gouging and we quite fair! Thank you all