We appreciate all that you’re doing to keep our pets healthy and safe, thank you!

The only reason I gave two stars for waiting time was because of having to wait in the car. I understand why waiting in the car is important and I understand that delays happen. However, we waited in the car for around 20 minutes after our initial appointment time and it is very hot for the dogs. Perhaps phone calls to let people know that there are delays or just more effort to come out and get dogs at the appointment time even if they won’t immediately be seen would be better. Other than that the service and staff were exceptional as usual!

Incredible customer service and care for our pet! Thank you so much for getting Annie in so quickly and for your thoroughness and kindness! Words can t express how grateful we are for your help!

The staff was wonderful, and I appreciated Dr Stepusin calling me and taking time to tell me about the exam and his recommendation for treatment. He did not seem rushed at all and answered all my questions.

The doctors, technicians and staff are the best! I completely trust them with my dogs and my dogs love them. My babies are treated with love and kindness and professionalism.

Hopefully we can go in with our pets soon but how the staff handled it was great! Thank you!

Everyone’s always friendly and helpful. However, I’d like to suggest that your techs say “We’re offering curbside service” rather than “client free,” as if we all have the plague. If you didn’t have clients, you wouldn’t exist! Just a thought.

So glad we moved to a step Up love then there!

John was fantastic. Curbside service was convenient and efficient. Love you guys.

No suggestions. The visit was perfect!!! Thank you for your kindness.

I love u guys u are the best u have always been there for my pets all the doctors to me are great and the staff has always listen to me rattle on about Tina and Dory

We love John he is always the very best.

I came a bit early to the appt. I had to call twice to check in. When I scheduled appt I reminded the girls about my dogs anxiety and requested I take her in to < it. I was dismissed. So when the girls came out to get her of course she acted up and because she was pulling back to car, tech tried to pick her up. I yelled at her and said don t do that again. When I sw her late I explained about her history. She said she would mark her chart as anxiety not aggressive. I was surprised to hear this and said it should have been done from day 1.

Great people. Tough to grade inside.??. Expect nothing but the best.

Terrific experience. Thanks

The limited contact appointment was easy and safe. My dog was well cared for, I was well informed and the Dr. and staff were friendly and informative. I am quite satisfied with A Step Up. Thank you for caring for my spoiled, crazy pup!

I am very pleased with A Step Up Veterinary Clinic. I have recommended it to several people.

Nellie and I had a fantastic first experience at your clinic! Thank you for making us both feel so welcomed!!

We are so pleased to be new patients of Dr. Randy and staff. He was extremely thorough and explained everything in detail plus he was very kind and also caring with Rags and Buttons. Thank you for taking good care of our pups! See you again soon!

Thank you for taking care is Bentley!!!

This was my first visit. I can see why my friend recommended this practice. Highly satisfied !!!

Everyone was so friendly and patient with our new pups and us! So glad we decided on a Step Up to care for our dogs!

We had a great visit! Even under the circumstances, of having a furbaby with a bad leg, they did everything to make our mobile appointment a great experience. They took wonderful care of our little one. Although we had to stay outside they made us feel very connected. We appreciate how kind and attentive their entire team was! Thank you to all!

Wonderful and caring staff and vet! Everything was explained and detailed out in writing- which I really appreciate!

Would like to know lab results