97.89% Ratings based on 2634 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
| Opening Hours | Closing Hours | |
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 6:00 PM |
| Wednesday | 8:00 AM | 6:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 12:00 PM |
| Saturday | 8:00 AM | 12:00 PM |
Review( 1763 ) : 401 / 2634
May 02, 2022
Staff
Provider
Waiting Time
Fees
I was not inside the facilities. The Vet Tech came to the car and got the car.
Review( 1762 ) : 402 / 2634
April 29, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Dr.Stepusin is excellent! He took his time with my 10 yrs. old dog s annual checkup, especially explaining her blood work. I m constantly impressed with this practice.
Review( 1760 ) : 403 / 2634
April 25, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
It meant the world to us that we were able to come in with our dog for the first time!
Review( 1759 ) : 404 / 2634
April 22, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Curbside only so can’t rate the office cleanliness but our 2 visits recently have been very well done and explained. I hope in-office visits open again soon.
Review( 1758 ) : 405 / 2634
April 22, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
An amazing experience with a sick kitty. So extremely helpful!
Review( 1757 ) : 406 / 2634
April 22, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
everyone was so nice and the doctor was fantastic
Review( 1756 ) : 407 / 2634
April 21, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Excellent care for Louie!…John Zanardelli
Review( 1754 ) : 408 / 2634
April 18, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
My dog is a senior dog and has a lot of anxiety. Dr. Kitchen and the vet technician were great during my appointment with Joey.
Review( 1752 ) : 409 / 2634
April 15, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
The fella who checked my boys in was very kind and helpful!
Review( 1749 ) : 410 / 2634
April 13, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Great as always. It is so nice to have a veterinarian as good as Dr. Stepusin. I recommend A Step Up to everyone I know with pets.
Review( 1747 ) : 411 / 2634
April 10, 2022
Staff
Provider
Waiting Time
Fees
It will be nice when your office opens up. Sandy is terrified to go in without me. When she knows we re going to the Vet now she won t get in the car without being forced. I can no longer say let s go to the Vet even for her pills.
Review( 1746 ) : 412 / 2634
April 08, 2022
Staff
Provider
Waiting Time
Fees
Everyone was great. They understand that my dog is like my child! I feel good knowing he is with people who are so knowledgable and ethical. They don t recommend a bunch of services he really doesn t need. Sincerely, Kay Roberts (Skippy s mom!)
Review( 1743 ) : 413 / 2634
April 07, 2022
Staff
Provider
Waiting Time
Fees
Was a very pleasant experience for my first visit with Phoebe. Thank you!
Review( 1741 ) : 414 / 2634
April 03, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
I do not like how it is still curbside . An in office/in person appointment is much more personal. There are several questions I didn t get to ask, explain without being in the room with my pet. That aside, your clinic is very professional, competent, and fairly priced.
Review( 1740 ) : 415 / 2634
April 03, 2022
Staff
Provider
Waiting Time
Fees
Everybody is so friendly and nice especially to my poochie, (she can be a real bitch LOL!!!!)
Review( 1739 ) : 416 / 2634
April 03, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
When are we going to stop the parking lot meetings? Other vets are doing inside meetings, I will mask but I don’t feel I get the chance to really connect and when the weather is bad, it is not pleasant for you or me!
Review( 1737 ) : 417 / 2634
April 01, 2022
Facility it self
Dr. Kara was amazing.She took time when I explained how Shelton was behaving and the procedures she felt were necessary for his diagnosis. IM always satisfied when I bring my pet to the office and I always recommend A Step Above if anyone asks .
Review( 1735 ) : 418 / 2634
March 31, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
We were not allowed to go into the facility so can’t comment on the cleanliness of the facility. Also, by having this curbside (COVID restrictions are over now) it puts undo strain on a nervous pet. Why is still happening?? You are losing customers!
Review( 1733 ) : 419 / 2634
March 25, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Parking lot appointments are for the birds. Time to open your office.
Review( 1730 ) : 420 / 2634
March 24, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Unsure of cleanliness due to curbside services during the pandemic.
Review( 1724 ) : 421 / 2634
March 12, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
I thought everyone was very kind & compassionate, I felt safe leaving my baby in their hands.
Review( 1720 ) : 422 / 2634
March 05, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Hopefully next visit can be in office face to face!!
Review( 1719 ) : 423 / 2634
March 04, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
I was very pleased with my first visit to a step up! The vet tech was extremely friendly and helpful and the doctor was terrific Explained everything and developed a course of treatment for my cat s problem. I would highly recommend your practice!
Review( 1718 ) : 424 / 2634
March 03, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Everyone was wonderful in helping with our Zeke. We’re very pleased that we switched vets and came to you!
Review( 1717 ) : 425 / 2634
February 28, 2022
Staff
Provider
Facility it self
Waiting Time
Fees
Randy and his team are so awesome. I d highly recommend A Step Up Veterinary Clinic to anyone looking for a vet or anyone looking for a better Vet.