Everyone that I have interacted with at A StepUp vet has been absolutely amazing! They are so knowledgable and understanding. They take the time to make sure that owners understand what was done during their pet s appointment and answer any questions that owners may have.

THANKS FOR BEING NICE TO ROXIE AND I. BONNIE

You have cared for Emma since she was a puppy and have been so awesome that she truly loves the vet - shots, surgeries, and all! Emma just can t wait to get inside to say hi to her friends! As soon as someone greets us at the car she gets excited (Curb side and all). Pre-Covid all she wanted to go was get behind the desk or down the halls! You all are the best!

Thank you for providing excellent care to my pets. Keep up the great work!

Last question, answer is N/A. We like the app too.

We are so happy John is back!

Everyone was so efficient and kind. I ve had a bad experience with another clinic and was afraid when choosing another for my meeps. My daughter in law recommended you and I m so glad I listened. Thank you so much for you kindness and consideration. ??

Highly satisfied with our care!

Treated us very well, and explained exactly what was going on with my dog Rusty

The last question was not applicable we had to wait in car

I love everyone at Step Up and so does our dog, Akita! Everyone is very friendly and knowledgeable. Dr. Kitchen is incredible as a veterinarian and so easy to talk to when asking for advice. I would highly recommend Step Up to everyone. Best veterinarians and technicians in the area!

Was very happy with the service I and my cat received

We should be allowed to go into the clinic for appointments. I understood at the beginning of the pandemic but it s time to move on. If Covid is a concern, you can ask people to wear masks. Other vets are allowing in-person visits.

Excellent service and really appreciate the time the Vet spent with me explaining care options for our dog! Thank you!

I wish I was able to come in the clinic with my dog. She gets very nervous in the car and then when she gets taken away from us, it makes it more difficult for her. We could not get her shots because her temperature was too high. So we are going back in a week to hopefully get them done.

I started bringing my dog during covid protocol so I ve never been inside. But all the staff have been great! The appointments are always on time. The girls answer all my questions. Dr. Stepusin spends as much time as you need answering any concerns you have. So glad I chose this clinic to bring my Belle.

There was some confusion in the services performed. I have sent the President a letter addressing my concerns

Wish I could of been inside to observe. It would of been nice to see how his paw was held for trimming, would of liked to seen how much crud was in his ears. And the full examination would of been educational for me. Yes I know times are different. But it also been worth it for the tips while handling Opie who only listens when he wants to. Overall was satisfied with the visit. The staff are extremely willing to answer any questions. And Dr Kitchen was kind, explained everything then ask if we had any questions. No one rushed or made us feel we were holding them back from getting back inside. Thank you for taking care of Opie.

I always enjoy my experience with A Step Up. They get us an appointment in a timely manner and the entire staff is always so friendly.

My wife said that Weezie s nails were not trimmed on every toe. I was surprised by the cost of Weezie s Vetoryl because it had gone up by 3 to 4 dollars. This was the 2nd increase in 2021.

My dog originally had an appointment scheduled for a week and a half prior, but I received a call hours before her appointment and was told I needed to reschedule because a doctor was sick. When we arrived on her appointment date, she was seen 20 minutes later than her scheduled appointment time. And I have never been inside the office so I have no idea if the office facilities are clean and up to satisfaction. Other vets are letting people into their offices, so it would be nice to be able to go inside and actually talk to the vet.

Everyone is so very friendly, and they always treat everyone s pets as if they are their own!!

Great vet!! I trust you with my cats.

This was our first visit to Step Up Vet Clinic. We were impressed by the thorough and at length description of the surgery procedure our brand new rescue dog was going to have done.

There was a huge water main break on Rt 88 at Library Fire Dept & was redirected to Piney Fork Rd - which was being paved. Most drivers were asking the paving crew directions adding to even more delay. Called & let you guys know we would be late - had no problem still seeing us. Thank you for your kindness. Staff as always most compassionate. Thank you Leah & Lauren.