We are beyond thrilled with the care and service we have been provided.

My experience was wonderful. Everyone was very helpful.

Great staff so nice and friendly

You have an amazing team keep up the good work and thank you for everything

I wish I had been told that we would be seeing a new doctor. I intentionally made the appointment with Dr. Stepusin, as he knows me and my cat s history. When the vet tech/staff person came out to the car to get my cat, she asked about medications, which should have been part of the medical record and in the appointment documentation. I had to remind her that he was due for bloodwork. While I liked the new doctor, I didn t get the sense that he had spent much time looking at my cat s history. When sharing bloodwork results with me over the phone, I had to prompt him to check back to see how these results compared to previous results. Again, a heads up to check to make sure I was okay seeing a new doctor -- or even just to let me know it would be happening -- would have been appreciated.

Called twice times you ended Call.. Went to door and called but you ended that cal. Called again, waited then went back to car and waited.

Our dogs receive the best care and we are so thankful for your doctors and staff!!

I was worried my anxious dog would cause problems without me in the room during the exam. The staff were wonderful and my worries were unwarranted.

I cannot answer about the facility as I never came in. The vet is awesome. He took time to discuss my cat during the appointment and the next day on the phone when he gave me her blood results

I appreciate all they did to help my cat.

Step Up Veterinarian office always put the pet first. The staff are all professional and caring.

Vet was excellent

Once again, everyone was wonderful to work with! Thank you!

Always a great to visit! Everyone clearly loves your pet. Very organized way of getting in and out quickly. Recommend to friends all the time.

Everyone I interacted with was helpful and extremely nice.

This was my first visit with a new puppy, everyone was friendly and extremely nice. Was very happy with my visit.

As a first time dog owner, I did not know what to expect with prices. I would prefer if the person that receives me tells me the costs upfront, instead of at the end once everything is done.

I never came inside, not sure about cleanliness. Staff was pleasant and very helpful.

This time my dog was seen more quickly which I appreciated. The last time, it was days before she could be seen. I think there should always be ways for a sick pet to be seen quickly. Last time I was really worried and upset that we had to wait so long. Thanks fine the improvement this time.

Would like to be able to accompany my pet if the COVID protocols allow.

To difficult to get appointment

I love the staff and Doctor at A Step Up! They are very friendly and thorough and I always feel safe taking my dog there. Hopefully we will be able to go back in the office soon!

The questions are not really appropriate with the restrictions attached to COVID issue.. Iwill only say I appreciate Dr. Stepusin for being the best vet ,especially having to deal with the all the problems. Sorry it hasn’t returned to Normal yet…

I can not rate the facilities because I was not inside, but previously everything was very clean The loving way the staff helped me to say goodbye to my Piper during the quarantine continues to be so important to me, and I recommend this office to anyone who is looking for a vet. Thank you.

Everyone was great! The girl who check my dogs in and out was very sweet to my dogs and super nice to me. Dr.Randy is my favorite! He is so wonderful. Ive never had a dr treat me, my kids or my pets that is always as wonderful and friendly and takes his time to explain things to us and. Our dogs are so lucky to have Dr Randy! Honestly i wish he were my dr he is fantastic. I am glad you are still curbside check in! Thank you for trying to keep everyone safe. You are the best and I would recommend Dr Randy to anyone. He is the best and his staff is fabulous. Thanks for taking suck good care of Bentley and Milo. ??