I love this office. Each and every member of this staff is wonderful and have helped me through worrisome times with my little guy by helping me find the right next step. The vets are amazing and don t try to force anything unnecessary on you and understand financial constraints. Wanted all of you to know you re appreciated greatly by me and my little guy.

Excellent communication with the docs. thank you!

The pandemic procedures worked out very well. Good job!

Sami, Dr. London, receptionist/billing person all very friendly and professional.

You guys are literal lifesavers!! Took my puppy to 3 vets before you. Drove an hour to get to you and will do it every time! Never going to another vet again!

It would be helpful if there was a way to check in from the car without having to leave a voicemail to the office if the phone isn’t answered. Maybe a phone number to text when you get there would make it easier to not miss voicemails. Thanks!

Candace is an angel and thank you for your patience

I understand why AAH has the COVID protocols they do and while I wish I could have been with my dog during her checkup and shots, she loves Dr. Jones and I know she was in good hands. Thanks for getting us in and out quickly!

Glad to be back with Winston - thank you!

Fabulous. Would not let me click on the stars but all great.

It s hard being on the outside because of the pandemic. I miss being able to boast about my baby girl, Coco. Stay safe and sane!

We just moved back to the area and had a small health issue with one of our dogs. Everyone was super nice and helpful arranging an appointment for her to be seen. Really happy with the overall service despite the covid stuff going on.

Had a difficult time calling from my cell phone out front of the building. Would be nice to have an option for those that do not have a cell phone or non working cell phone to contact the front desk upon arrival.

I had a wonderful experience and am looking forward to being a continued customer!

I did not go into the office. We were told it would take about a half hour at an hour I called and was told ,” Haven’t you checked out Mrs Wax. “ so I assume we had been lost in the shuffle. Dr Young came on the phone immediately and talked with us and we checked out. We were not given our medication but realized it half way around the block so drove around and got it. It wasn’t a bad visit just seemed like the office was chaotic.

Always appreciate the friendly staff at Arlington Animal Hospital! Happy Holidays!

Dr. Jones is an extremely compassionate vet with both the patients and their owners. Highly recommended. Additionally, his staff is excellent and demonstrates care and understanding.

Been going there for years with multiple pets. Always great...feel like family. Can’t recommend high enough.

Excellent, thoughtful, professional care as always. Above and beyond care for our pup. Phone conversations easy, clear, and friendly. Great experience.

I was so surprised at the reasonable cost of the visit. THANK YOU

Though Joey was taken at the appointed time, 12:20, for what we thought would be a quick check up- look at his gums and ears- we were not able to get Joey back until 2 pm. The Dr was new to us - Dr D...- she spent nearly 10-15 min explaining stuff on phone to my husband, who said he learned very little; when I went to collect him at the door, Dr D came out and was filled with lots of chit chat- I learned : brush dog’s teeth, & he had a chipped tooth. We couldn’t understand why this appointment ran for an hour and 40 minutes. No blood work, just a check up. Otherwise, we are happy with the care he gets from your staff. This was just out of the ordinary.

I sent an email regarding symptoms after Kitty Girl s recent visit that has gone unanswered. Don t invite clients to ask questions by email if you are not going to respond.

Considering the current pandemic and not having us come in the office, everything ran smoothly

We love Dr. Young. She is always so kind and caring with our pets, without being condescending. Not sure if the ratings above were recorded properly on our iPad, but they’re all 5 stars. Thanks for the great work. The new location is great, dry benches outdoors on a rainy day.

This was an excellent experience. I expected to be there much longer.