When calling to schedule appointment, took 6 hours before someone answered the phone. Very frustrating. Jayce and Dr. Porter were great.

I was appalled at how many employees and customers who had no masks on during this pandemic. I was not blessed by being told as soon as I checked in that my appointment had been canceled and then had to wait over 45 minutes to get in.

Was very satisfied with service but very sweet young lady would not take a tip. I left it anyway.

When I made the appt the woman on the phone was very short with me. Not very courteous at all. One of the vet techs was snappy with me after she did not listen to me explain something to her. She was not very courteous at all. There was one vet tech who was friendly and courteous, but the visit was soured by the other two who were not friendly at all!

Great staff

It’s always a pleasure to see the staff. Great knowledge & caring atmosphere.

I want to thank each person there, thank you so much for taking good care of Russell, you all were very kind and helpful, I appreciate it very much. And thank you for trimming his nails. Thank you, thank you

Could not get this to work so top stars for everything it could not haven’t been any better. Great service, staff, saftety,great Dr.

Service was above and beyond their responsibity

We love Premier Vetcare!

Very informative and professional

Just the best folks ever. Professional and caring!

Thank you all the staff working in the clinic, Doctors, auxiliary staff, front desk and all providers we don’t see but are taking care of our loved pets, keep going ???????? and one more time THAK YOU ALL ????

Thanks for taking extra precautions during the Covid crises.

We love premier. They were great to us all through the life of our previous rescue. We couldn’t wait to get our new puppy in to see them. Our dogs are family, and I trust them with their lives.

Dr. Catron thoroughly answered all my questions and didn’t make me feel rushed at all. We love Dr. Catron and Premier!

They saw my pup and took great care of him.

I was really impressed with Dr. Stocks from this point on I consider her the primary Veterinary Doctor for both of my dogs.

I just love Premier Vet! Most caring group of professionals I have ever been to. A little pricey but worth it!

Thank you for seeing Smokey on short notice. Even though it wasn’t a huge emergency, he was worked in quickly. Once he was out of recovery, he was a little groggy but nothing unexpected. After a day of limited playtime (he is very high energy) you wouldn’t even know he had surgery. Thank you again for fixing his little paw.

I appreciate the social distancing provided by the staff during this time. They were so sweet to Suzy and took such good care of her. Thank you to each one involved!

This the best Vets office I have ever used. Your staff is always so kind and attentive to my pets and me. You thuroughly explain everything going on and ask my opinion before proceeding. You do your best to calm my fears and ease my babies stress. I truly appreciate each and everyone of your staff! Thank you so much for all you do!

Covid-19 made things more difficult than normal, but I was disappointed that my dog did not get his nails trimmed during sedation as promised. Also, I was charged for a cone. Got home and realized that I wasn t given one. I called the clinic and asked if I could come back and get it and they said that was fine. Then I get to the clinic and was told that they forgot to tell me they didn t actually have one. Wasted gas and time. Poor communication.

The question you re not asking is, was my pet s issue resolved. In this case, NO . I spent nearly $300 and my pet still thinks her genitals are a drinking fountain. Sorry, not pleased!

I rate questions 1 - 6 as excellent.