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Premier VetCare

94.81% Ratings based on 2352 Reviews and Surveys on Yelp on Google Maps

Office Information

13197 Old Nashville Hwy
Smyrna, TN 37167

Office Hours

Opening Hours Closing Hours
Monday7:30 AM5:30 PM
Tuesday7:30 AM5:30 PM
Wednesday7:30 AM5:30 PM
Thursday7:30 AM5:30 PM
Friday7:30 AM5:30 PM

Review( 1135 ) : 526 / 2352

Review by MadiE

This was our first visit with

August 06, 2020

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Review By: MadiE

This was our first visit with PV and we loved it! Thank you for making it a great experience and we’re happy to have found you all!

Review( 1131 ) : 527 / 2352

Review by MendK

The vet tech and the doctor

August 02, 2020

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Review By: MendK

The vet tech and the doctor were both great with our fur babies. The biggest hassle was the hour wait past our appointment time in the car with the cats in their carrier. We were told when we checked in that it would be 10 minutes until they were ready for us. I check after 30 and was told we were next. After an hour I walked in ready to cancel our appointment. If we had been told they were running behind, we could have made other arrangements or chosen to come a different day.

Review( 1125 ) : 528 / 2352

Review by ErinJ

Since I retired from the Army

July 30, 2020

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Review By: ErinJ

Since I retired from the Army out of Germany in 2012 I have used your clinic and my mom far longer than that. I m a bad critic of customer service and this family has no complaints. Fantastic five stars. Thanks from Remus, Baby, Harley, Damien, Lucifer, Lilith, Bellatrix, Snoops, Gunney, and Mazikeen

Review( 1123 ) : 529 / 2352

Review by RoseW

Glad I brought new kitty in

July 29, 2020

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Review By: RoseW

Glad I brought new kitty in to get his ears looked at. Thankful you were able to see him and help with his ear mites and yeast infection.

Review( 1121 ) : 530 / 2352

Review by WaynW

Staff is always very friendly

July 28, 2020

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Review By: WaynW

Staff is always very friendly and helpful with any questions.

Review( 1117 ) : 531 / 2352

Review by LisaW

I love the staff. My dog is

July 24, 2020

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Review By: LisaW

I love the staff. My dog is indifferent, however. Lol

Review( 1116 ) : 532 / 2352

Review by CeciV

Just a great place to take

July 24, 2020

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Review By: CeciV

Just a great place to take your pet and they care

Review( 1115 ) : 533 / 2352

Review by PatB

Very satisfied with the service,

July 24, 2020

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Review By: PatB

Very satisfied with the service, no waiting and very friendly people as always!

Review( 1114 ) : 534 / 2352

Review by LenaR

Lots of extras but needed.

July 23, 2020

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Review By: LenaR

Lots of extras but needed. Great office and great service.

Review( 1112 ) : 535 / 2352

Review by SandC

All I needed was for Lucy

July 23, 2020

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Review By: SandC

All I needed was for Lucy to have a nail trim. Staff was very courteous and cared for Lucy as if she was having major surgery. I thank you.

Review( 1111 ) : 536 / 2352

Review by VickB

Always wonderful!

July 21, 2020

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Review By: VickB

Always wonderful!

Review( 1105 ) : 537 / 2352

Review by ShanB

I saw Dr. Hatcher who is by

July 16, 2020

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Review By: ShanB

I saw Dr. Hatcher who is by far my favorite. He spent a lot of time explaining the options for my beloved pet. He was straight forward and easy to talk to. I like Premier when I get Dr Hatcher.

Review( 1101 ) : 538 / 2352

Review by JamiC

Premier is leaps and bounds

July 10, 2020

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Review By: JamiC

Premier is leaps and bounds better than our (now) previous vet! The staff was so kind and caring. We are going to be lifers! Thank you!

Review( 1099 ) : 539 / 2352

Review by KarlL

Have been with you all for

July 09, 2020

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Review By: KarlL

Have been with you all for years and you always have been great! Thanks for taking care of us.

Review( 1097 ) : 540 / 2352

Review by GlorD

Thanks for your help

July 09, 2020

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Review By: GlorD

Thanks for your help

Review( 1094 ) : 541 / 2352

Review by AndrC

The office team was very conscious

July 05, 2020

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Review By: AndrC

The office team was very conscious about masks and social distancing. They were sweet and helped my cat when he unexpectedly arrived at the office.

Review( 1093 ) : 542 / 2352

Review by BrenP

Thank you for taking good

July 04, 2020

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Review By: BrenP

Thank you for taking good care of my baby.

Review( 1092 ) : 543 / 2352

Review by CourK

This was the best experience

July 04, 2020

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Review By: CourK

This was the best experience ever!!!

Review( 1091 ) : 544 / 2352

Review by DarrH

First time visit and was great

July 04, 2020

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Review By: DarrH

First time visit and was great

Review( 1089 ) : 545 / 2352

Review by C

I really like your service,

July 03, 2020

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Review By: C

I really like your service, most of the staff were very friendly. the cost was much higher than expected for assessment, the doctor never spoke to me. and after reviewing the treatment cost I was not able to afford the cost. I asked if the pet doctor could speak to me, my question was is it necessary to have this procedure done right now? that my concern was for possible bleeding into my pet s tail. the person who spoke to me was very put off by me asking and the vet said no immediate threat. so the lady brought my pet to me. and said the vet doctor was busy, and if anything changes I can come back. Not sure if I will!!!

Review( 1088 ) : 546 / 2352

Review by BeckH

The vet and staff were amazing

July 02, 2020

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Review By: BeckH

The vet and staff were amazing as usual! Not easy to get in for appt but I was very satisfied with the doctor who took care of my sweet dog.

Review( 1085 ) : 547 / 2352

Review by PhilS

It was a pleasant experience.

July 02, 2020

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Review By: PhilS

It was a pleasant experience. We were treated well.

Review( 1082 ) : 548 / 2352

Review by VickF

Excellent staff and service.

July 01, 2020

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Review By: VickF

Excellent staff and service. Thank you.

Review( 1079 ) : 549 / 2352

Review by LarrB

The low stars are all due

June 29, 2020

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Review By: LarrB

The low stars are all due to the Covid 19 protocols/procedures, which I understand can’t be helped. I love Premier Vet!

Review( 1078 ) : 550 / 2352

Review by KareR

was a walk in due to emergency

June 28, 2020

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Review By: KareR

was a walk in due to emergency visit and the total visit time was almost 2 hrs with me waiting outside due to covid policy. understand time being a bit long due to covid but other visits a year or so ago were similar. lost the personal interaction that used to happen when dr hatcher was a smaller business. i never was able to speak to a doctor only the young workers there.