Since I retired from the Army out of Germany in 2012 I have used your clinic and my mom far longer than that. I m a bad critic of customer service and this family has no complaints. Fantastic five stars. Thanks from Remus, Baby, Harley, Damien, Lucifer, Lilith, Bellatrix, Snoops, Gunney, and Mazikeen

Glad I brought new kitty in to get his ears looked at. Thankful you were able to see him and help with his ear mites and yeast infection.

Staff is always very friendly and helpful with any questions.

I love the staff. My dog is indifferent, however. Lol

Just a great place to take your pet and they care

Very satisfied with the service, no waiting and very friendly people as always!

Lots of extras but needed. Great office and great service.

All I needed was for Lucy to have a nail trim. Staff was very courteous and cared for Lucy as if she was having major surgery. I thank you.

Always wonderful!

I saw Dr. Hatcher who is by far my favorite. He spent a lot of time explaining the options for my beloved pet. He was straight forward and easy to talk to. I like Premier when I get Dr Hatcher.

Premier is leaps and bounds better than our (now) previous vet! The staff was so kind and caring. We are going to be lifers! Thank you!

Have been with you all for years and you always have been great! Thanks for taking care of us.

Thanks for your help

The office team was very conscious about masks and social distancing. They were sweet and helped my cat when he unexpectedly arrived at the office.

Thank you for taking good care of my baby.

This was the best experience ever!!!

First time visit and was great

I really like your service, most of the staff were very friendly. the cost was much higher than expected for assessment, the doctor never spoke to me. and after reviewing the treatment cost I was not able to afford the cost. I asked if the pet doctor could speak to me, my question was is it necessary to have this procedure done right now? that my concern was for possible bleeding into my pet s tail. the person who spoke to me was very put off by me asking and the vet said no immediate threat. so the lady brought my pet to me. and said the vet doctor was busy, and if anything changes I can come back. Not sure if I will!!!

The vet and staff were amazing as usual! Not easy to get in for appt but I was very satisfied with the doctor who took care of my sweet dog.

It was a pleasant experience. We were treated well.

Excellent staff and service. Thank you.

The low stars are all due to the Covid 19 protocols/procedures, which I understand can’t be helped. I love Premier Vet!

was a walk in due to emergency visit and the total visit time was almost 2 hrs with me waiting outside due to covid policy. understand time being a bit long due to covid but other visits a year or so ago were similar. lost the personal interaction that used to happen when dr hatcher was a smaller business. i never was able to speak to a doctor only the young workers there.

I love premier vet & the staff.

My experience with Premier Vet care was very positive, except I felt very disappointed in the price quote for teeth cleaning. On the website it is advertised as $165. Of course I understand that this number is just an estimate, but the quote I received on my visit was over $650 for a dog with no real issues, other than being almost ten years old. I was looking for more affordable dental care for my dog, but the quote was essentially the same as my regular vet. I feel like the website was mildly misleading. Perhaps you need to put the average price for dogs of various ages. I drove a distance to your office and paid $45 for an office visit for nothing. All that said, I was impressed with the vet that saw my dog, and I do appreciate that the quote for dental cleaning was comprehensive. It s better to know beforehand than be surprised later. I did not schedule a dental cleaning with Premier Vet Care. I will schedule with my regular vet when I have saved up the money.