This time I was very disappointed as I booked my pet for an fully yearly appointment.we ended up seeing an new young lady stepping in holding a needle without asking who we are and why we are there for.after taking my pet for 2-3 min they brought him back and I was asked to pay 517$.I was very confused as I was paying and trying to ask the doctor some question.2-3 days later i still waiting for the secretary to tell me the answer of the blood work.

I appreciate that I was told that Marnie was restless so I could pick her up. The receptionist was caring and friendly.

I am very happy with the service.

Very pleased with the care Frankie and Otto got. Thanks

Dr Singh did his best to help Summer return to the healthy dog she was before getting sick in her gut. Was it necessary to shave all her lower legs to give her IV? She has sore, red, aggravated areas that she licks incessantly for periods of time. The vomiting seems to be finished. Relieved!

Perfect except smell (strong undried linen scent)

A little surprised in the total cost. It went up. Guess because of the new facility.

Staff is excellent

I have been dealing with this animal hospital for the last 13 years and everything is perfect from day one with no change. the staff is excellent even my dog loves visiting them which is rare. Thanks to the Dr.Singh and his whole team for their dedications.

I was waiting for an estimate for having my dog neutered, but still have not received the estimate.

Dr. Singh was very gentle and kind with our scared cat. Not enough hypoallergenic food options and no treats. We train our cat and need treats.

It wasa great visit. Thanks for your help with Cooper Much appreciated

Awesome

Diana was AMAZING with my dog Winston! I stayed and helped as he is very nervous getting groomed. We got him done and it was a pleasure meeting her and all the staff were great too. Thanks

All good, been going there for over 20 years, must be doing somthing right!

Once I was seen I felt rushed by the vet and had to ask to see them again to get my questions answered. The vet tech and reception staff were patient and super helpful to the best of their abilities.

My only issue was I didn’t get to see/talk with dr Singh himself But I understand, it’s not always necessary and he has lots to do! Birch Dan animal hospital has been great to my pets and I intend to stay here forever!

Dr. Singh is a very knowledgeable vet who truly cares about all his patients. His staff delivers customer service excellence. Highly recommend Birch Dan Animal Hospital to anyone looking for reasonable vet care services with top notch vet treatment!! Dr. Singh is also a highly experienced surgeon who carried out a complex and lengthy Lipoma removal surgery last September for our 11 years old Black Lab. Happy to report our fur baby fully recovered soon after and the post-op care was amazing. Only regret I have is that I did not discover Dr. Singh years ago. Truly a remarkable vet that found his calling with staff that share the same passion and care. Thank you for all you do for our pets.

Very satisfied, thank you.

Everyone is very friendly and helpful. I have been taking my cat to this hospital for about 11 or 12 years and I have never had a problem with the staff.

I didn t receive any explanation of the billing procedure, or of what services I paid for. I was surprised that the staff didn t discuss with me what vaccines were recommended at the visit, they just administered them without even asking me. I would have liked a bit more information, since this was my first visit.

Birch Dan is our favourite vet clinic. We ve always been happy with their service. They always make sure to be clear and take time answering questions. It really feels like they care about your pets.

The vet kept trying to sell me stuff I didn t need. Pretty sad when you can t trust them!

You have a huge expanse of bare wall around the TV, so why are there no coat hooks? We re in CANADA, it s COLD, and everybody is wearing a COAT!

The staff were very helpful with my extremely difficult to handle cat. Suggested helpful ways to get her in the carrier as she bites. Stressful but successful.