Always fantastic and nice for Is not to have to Go to 59th and Troosy

Extremely Grateful for the services you offer. As a very Senior Citizen it enables me to keep my pets healthy. I gave all questions above a 5.

My cat came home and it’s her foot bleeding no explanation of why and she was in pain. This is was a very poor experience and will not be back. Not to mention the 2 hour wait to drop her off

Everyone was great with our puppy

Phone lines are alway busy, and leaving a message is essentially the only way to get ahold of anyone.

Pretty impressive operation. My two kitties came back in excellent condition after a spay and neuter

Every time I come here with my pet he always gets the best care. And thank you for taking good care of him.

I think pet resource is a great place to take pets for services, I wish they offered veterinary services also.

I thought the idea of keeping everyone in their car in respective lines/numbers was a great and safe idea, and it all worked out very smoothly. P.S. thanks for taking care of Salvi!

I appreciated the good work you did. Very helpful and I grill everyone I know snout your services. Thank you so much! ??

All of the staff we encountered were wonderful and very professional. The only suggestion I would recommend is clear instructions on when to start pain meds after spaying (the sheet said the next day but the bottle said that night). Also, to let customers know that other cat(s) in the house may hiss at spayed cat due to scent of anesthesia for a couple of days. Other than those 2 things, I think you guys are doing a GREAT job!

I’m so happy we found out about your place! You have helped us so much and we are grateful to that our Freya is now spayed. We are also taking training classes and We are very excited to learn all we can to have a well behaved member of our family. Your staff have been very easy to talk with and are very professional. I think more people should find out about your training because then they too will have better behaved dogs but they will also learn about dog behavior and then they will become better at taking care of their pooch.

They have taken care of my Tinkerbell both times extremely well. She heals quickly and you can tell they do an excellent job!

When I checked in I let the young lady know I had a 12:15 appointment. I was directed to a spot and given number 69 I waited over an hour for an alleged appointment and basically I was just in line with everyone that drove up. Definitely not pleased.

Very happy I decided to take my cats to you guys! I know I’ll be using your services again in the future.

My one and only suggestion is communication. I was very clear before I came that I could not afford services and even had to borrow gas money just to get there. It was made clear via email the services would be free....so there was a small panic when I was asked for $20 for the ear treatment at the end of Stormys appointment. That small internalized panic attack I was given could have been avoided with communication between staff. Outside of that, everything was great,staff was very polite, and would highly recommend to others.

Great costumer service and professional.

I am so impressed with the kindness and professionalism of the entire staff. Thank you for making me feel at ease and comfortable in leaving my pets in your care.

Everyone is very friendly, able to answer all questions quickly and thoroughly. Drop off for my pets surgery was lengthy but well organized. Handlers listened to my concerns in regards to my Aussie’s and that they have never been separated. The handler gave me extra medication for sedation at home because they are a high energy breed. I appreciated that and it was needed.

The wait time of 45 minutes was a bit too long. While I understand overbooking is done in case of no shows, it would be helpful to monitor the waiting time for those who do keep their appointments. I would suggest a time limit of no more than 20 minutes.

Thank you for what you do. We couldn’t have afforded your services at our typical vet! What you do matters! ??

An Awesome group people.

I know that covid has been hard on everyone, but my pet had surgery and I didn t feel like I had a chance to ask questions because I had cars with others waiting for me to move. It was also loud (from nearby traffic) and cold outside. I would like to see the pet checkout rooms be open for pet owners to ask questions in a more controlled environment. Other that I love the staff and the care my cat was given during each of here visits. Just would have liked to have the opportunity to get a better understanding on what my pet needs.

The only thing I was upset with was the time it took. I had an appointment on 11am and my dog was not taken in until 1230. I love this place but if I make an appointment I would appreciate it be around that time frame.

On the morning of the appointment for Munchkin, I was again unable to catch her for the appointment. Your customer service team was inflexible, causing me to lose my prepaid service. I m still quite unhappy about this.