i came to have three pet attended to for shots and records; however, we were misinformed about the dog needing a muzzle since he is a pit bull. we were given medication to give to him the night before as well as the day of. He was to excited he would not allow anyone to place his collar on him let alone a muzzle. I informed your staff he (Zeus) would not be able to get shot that day and she said she understood. I explained to her that I paid for all three to have the visit but was wondering if my card would be needed to refund the cost for Zeus. I was told no and she would inform billing of what happened and they would take care of it. The visit was on January 30th and I have called several times but with no success and still no refund. I believe this is a great organization but it can take one person to stain it for the community

Thank you for offering affordable spay/neutering services in Kansas City!

I thought the process of having my cat vaccinated and spayed was thorough and well planned out given the volume of animals Pet Resource services. Very pleased with the quality of care for my cat.

Love the whole concept of services provided. Friendly and dedicated staff.

You all took great care of PeeWee and Rudy, and they can be nervous and hard to deal with , but you all sgowed great care and compassion for my boys . I truly am thankful for you all.

Thank you all so much! I was in a bind in finding affordable vaccines at such short notice. My regular vet would ve charged $155 for the same service you all gave my dog. Keep up the good work!

We have had both our dogs neutered/spade through PRKC and have had a great experience both times. Emma helped me book our most recent one and she was FABULOUS, patient, supportive, and kind. The entire staff did a great job with communication and the process flowed quite well.

I was very impressed by the professional friendly staff. All of my questions were answered, very clear aftercare plan and the access to support after my two puppies had surgery was very reassuring. Thank you for all you do. I recommend ??????

I wish you would go back to walk ins the car system doesn t work.

Regardless of the wait and what could prob be more organized, my pet was cared for and taken care of during his procedure. I don’t mind the extra wait when he’s safe and well cared for.

I had a moment where I feared my uncooperative dog would pull from his lead while being brought out to the car, after his neuter. The lady was professional but could not get him from beneath the car, so I had to go grab him. Thankfully he didn t break away. ?? I will be bringing him back next year, but this time I will put a muzzle on him, to prevent further spiciness .

I want to give you 5 stars on each of the above questions. You are a wonderful organization with helping provide petcare;

This was a great experience. I knew well in advance that it would be a bit of a wait, so I could plan for it. My pet did wonderfully, and I felt very ready to bring him home. And the cost was incredible for what was offered.

I unfortunately am going through one of the harder times in my life and when I reached out for help I couldn t even get a call back but was certainly charged alot for yearly vaccinations that normally came with flea medicine but that s no longer happening but didn t get informed and on top of it the 2 times in the last 6 years I ve asked for help got help and advice one time but honestly not what my furbaby needed! I actually had to overdraft my account and now have to pay $17.50 to my bank on top of already struggling to pay the $125! It s truly so disappointing and I m just done believing there s anything that looks like help coming my way EVEN when I ask! Life is hard on alot of people right now being disabled and having to live on a limited income never gets easy but when someone says they re there to help and you re truly not JUST DON T SAY YOU ARE! Thanks for being misleading and for leaving a dissapointment that s literally made me cry and made my life even more difficult in an already difficult time! I honestly want to say so much more but I m learning this will all fall on deaf ears SO IF REALLY DOESN T MATTER!!

They were wonderful

My battery died while I was in line and I was grateful and amazed that someone came right out with a battery charger and charged my battery.

The staff is great, friendly and always helpful.

Please put up a sign on the trailer to sign up in the store for 1st time mobile customer

Thank you for the affordable services you provide to the dear pets of the community.

Just my first time trying to get services and am NOT impressed with the way things were handled. I think due to the way it was handled, my dog and home visit should be paid for by Pet Resources due to their mistake in not contacting me nor all messages I left on phone was not returned until 4-5 days later. I was trying to get these services because my dog needs to be up to date on her shots for my apartment complex. And now she s not going to be able to get shots till after the end of February, that just don t cut it.

Love this place! Everyone is super friendly and helps take the time to explain things if you have questions. From the person in the phone to in person! Amazing! Thank you

Always great treatment

Loved the service very nice people

First before I say this, I want you to know I so appreciate the services that you offer! I have gone out to your Olathe location several times and your employees that take care of you in the beginning are absolutely wonderful. However, the vet tech that takes all the animals back to the veterinarian, really needs to work on her people skills. She has only been rude to me once however I have witnessed her say things to other clients that I found extremely rude, and it s happened every time I have been there. I have also witnessed her treating her coworkers the same way. When I made a comment to one of them, you could tell they did not want to say anything. Again, what you do is amazing but seeing people belittled in front of others does not represent your company very well.

I truly appreciated that you all were warm & professional, not to mention that you understand that I m on a fixed income. Thank you.