I had a wonderful experience. Was able to get a next day appointment, my technician was so kind and helpful and made me feel comfortable with my cat. I also received a follow up call which was so appreciated. I trust this vet with my cat. I am very happy with my experience and will be returning need be.

I really like that the staff is so friendly and also the other patient’s parents are friendly too. So glad we have you.

outstanding in all aspects!

Everything went smoothly. I had my dog walker take Hank because I recently had a knee replacement. I did call and let them know I would not be bringing him in but someone else would. Everything went great with no hiccups. Everyone there from the front desk to the doctors are very kind and helpful!!

I was very happy that my pup could be seen the day I called. Thank you very much.

I’ve yet to receive info, te; my dog’s 2/10!blood draw results, and re: follow up. I’ll call this morning. Unusual that I would not have received a call the day following his blood test.

I appreciate that PSAP obtained my pets’ records from out of town prior to my visit, addressed my questions regarding ectoparasite prevention in a new environment, and did not do unnecessary stool testing even though I had brought samples in. It was worth the drive from La Quinta to have Dr. Chang see my pets, I appreciate his calm and thoughtful approach to veterinary care for my pets. I also like that this is an independent practice and not part of VCA, so no push for me to obtain an App.

It would have been nice if the vet would have told me that starting my dog on Simparica Trio (his recommendation) required a prescription AND that it also required an initial heart worm test that cost $164

I love you guys. I have been here for 15 years. Wouldn t go any where else.

Wait time was about 20 minutes. Longer than usual.

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Great Doctors and Staff! Thanks to you all for taking such great care of William!

I was charged $127 for deworming pills that at Costco cost $18. This is not appropriate if you wish to see positive ratings from customers. Other than that very happy with the service.

We were so happy with our visit. Being snow birds, we didn t have a vet in the area. This vet was recommended to us by a friend and we were so appreciative of their time and help with our dog.

Very professional and knowledgeable-always the best

We got a phone call from John Garcia the day after our cat had labs drawn. He told us the lab just needs a teensy bit more blood . The truth was that no blood had been drawn at all. The fact that we were not told the truth was extremely disappointing. People make mistakes; there s no need to be dishonest about it.

Very pleased with staff, friendly & professional. This will be my vet to go to from now on. Would recommend them to friends always.

The front office staff, tech & Dr. Freng were all fantastic! I as very worried about my dog being ill- Dr. Freng put me at ease and provided great explanations/directions. It’s been 48 hours since our office visit and there’s already significant improvement. We recently relocated to Palm Springs from Austin, where we’ve had a great vet- Glad to have found a great vet and practice in our new city!

Everything was excellent...as always.

I have taken my dogs there through the years, Trudy,Gunner,Winston,Poppy and now have an additional dog Skye. However every time I need something I am told consultation required first at $110.00. Even though I have updated medical and prescriptions from other vets as we have extended travel annually. I,m sure that you make profit on medication and prescription food markups. You have made plenty of money from us over the years but the way you manage your system is becoming unsustainable for our budget.

Prices are extremely expensive but other than that it was a great experience

Dr. Freng and staff could not have been more professional and kind. I have nothing but the best to say!

It took 45 minutes before being seen

I’m a nurse who worked in human outpatient care for 30+ years. PSAH exemplified the high quality that my company strived for. From the moment I reached out to make an appointment, staff were responsive, caring, kind, and prompt. Every interaction that we had was professional. The vet offered a range of treatment options and respected our wishes for continuing care. We were very pleasantly surprised at the cost at check out. To get such incredible service at such a reasonable price was greatly appreciated. I can’t say enough good things about PSAH!

Dr Chang is the best!