As a new patient they made time within the next hour to see my sick new rescue!! I called several larger clinics And they dismissed me and said itto go to urgent care. So they do not have my business and one is where I took my last four pets! The staff was so caring and good to call to check on the progress. I highly recommend this team to care for your pets.

As new clients, we were very pleased with both the reception, staff, assistants, and Dr Freng.

I always appreciate the staff and their attention to my pup. Munchie is always well taken care of. Thank you!

We’ve only begun seeing the doctor and the staff about a year and everyone is absolutely spectacular. Friendly, courteous, caring!

Everyone in the office is so pleasant and helpful. A far cry from VCA where we came! Glad we made the move.

Excellent customer service and care!!!

Always amazing care here. Staff saw my dog Shadow on short notice. Thank you. Clint & Delinda

We just moved to Palm Springs and needed to establish with a vet. I’m so thankful to my friend who recommended your practice! You are so much more professional, caring, polite and thorough than I’ve experienced before I am thrilled I found the best vet in the valley!!!!

I had a wonderful experience

Always exceptional care and service!

The staff is always very welcoming and quick to check me in when I arrive. Dr. Freng is an amazing person. Always smiling and very friendly and great with my pets. This visit he did a first exam on my new kitty and he was wonderful. The staff gave kitty his first rabies shot and that went well too. Thank you

We find everyone kind, considerate and friendly. Extremely professional.

Rock Stars, every one ! Thank You

Everyone was friendly and supportive. My only concern is that after spending 3000 dollars, I was told to go to the ER which costs double and nothing has been helped or solved. I understand that animals are a mystery and knowing the problem is difficult but with spending so much money and time there - three days, I feel like money should be returned partly - like job wasn t done or product wasn t effective. Nothing personal at all but that is how I left feeling about my experience.

Staff and doctor were excellent. Explained everything well. Very pleased.

This is the best animal hospital in the desert. From the front office to the techs and doctors everyone shows kindness, respect, knowledge and professionalism.

Great service and so was the staff

Everyone there is so helpful and understanding. Just the best!

I am not impressed with the new doctor and assistant. Buddy’s issues were not addressed properly. Medicine does not work. Expression was not done.Skin lesions were not addressed. I’m shocked at how the service at the hospital has changed for the worse.

My experience at the Animal Hospital is almost always exceptional. John Garcia is amazing; he is a gem in your organization.

Appointments on time Everybody is kind and knowledgeable I can t say enough good about them So glad my dog Woofus is with them.

Dr. Heinen is the best! He did a very thorough exam and pointed out things the previous vet did not spot. We had Dr. Heinen 10 years ago with another dog. Glad to be back.

The whole staff was extremely friendly and helpful. Dr Freng was very thorough and compassionate to our pet s needs.

Very kind and thoughtful staff . Took care of my dogs needs .

Really great Team approach to caring for our dog, Lucy. Thank you!