Would have liked a short summary of the vet’s observations since I didn t come in with my pet, particularly the condition for which she has just recently begun taking a new medication.

We drive from Branson to use Ozark Vet Clinic!! You guys are the best!! We appreciate you all!!! Dr. Lynn is also so nice, friendly and informative !! We love our Vet Clinic!!!!

I appreciate your care of our fur babies!

This clinic has taken care of both my dogs for a long time. I even now drive all the way out to Ozark for Springfield. Still very pleased with this clinic.

Have lived in Ozark, MO for 35 Years and Doctor Lynn s facility is the only veterinary services I have ever used. Have always been very pleased with the services provided. Gerald Cheney

If there is a waiting delay of 30 minutes or longer due to an emergency of some sort, you might tell those waiting why the wait is unusually long….rather than leave them wondering.

I had left messages on a message machine that were never answered. If they had been it would have saved me a trip to Ozark and an office visit.

Smelled strongly of dog pee. Also would have appreciated to be told the shot my dog was given was $220+.??

Great service. All aspects of visit went smoothly. I feel very comfortable with Dr. Lynn

Dr. Ketchum is wonderful. She is the reason we bring our family dogs to Ozark. True respect. Front office staff are less than friendly and welcoming. They also seem to be disorganized. I had to wait an additional 35 minutes after my scheduled time because the support staff let the 4:10 appointment go ahead of me. I was scheduled for 3:50. Front office could use a refresher course in customer service.

I have always been very pleased with the Dr.’s and staff , always friendly and get great service.

A little less waiting time once you are in the exam room. Sonetimes it’s been 45 minutes to almost an hour before the vet comes in. I realize there may be emergencies that come up etc. but someone should check in and CB let you know you are not forgotten.

Great care! Thanks to Dr Lynn for seeing my buddy Presley at short notice!

Dr. Ketchum always gives me helpful information no matter how busy she is. Very personable and caring.

When I called about my dog, they said they would enter me as a walk in and request to be seen by Ketchum, due to my dogs ailment. I waited over 2 hours in the waiting room and almost another hour for her xrays to be taken and read, only to see a different doctor. I respect that other doctor, but when I am told I need to see Ketchum, and I have already waited that long, I would have waited more to see the doctor I was suggested. Now I have to go back in, to see Ketchum, and will be charged another office visit.

Hope we can move away from curbside service soon!

I do not like waiting in the car, or picking up the pet later and not visiting/talking with the vet. I certainly hope this procedure ends soon.

Everyone is awesome and I trust them with my fur babies completely.

OVC is a great place. They take such good care of our dogs and cats we drive from Springfield to Ozark for all our vet needs. Thanks for taking good care of us, Maggie Preston Murphy Killer & Miss Kitty

Miss the one on one with the doctors.

I think it is time for us owners to be able to come in the office with our pets even if we need to be masked. We all go to Walmart and other public places. The mask mandates are getting ready to be lifted. I think that the information about our pets is better when actually talking face to face with the Vet than relayed by staff.

With curbside it is difficult to get all the explanations you want. My bill was 610.00 and I about had a stroke. While I really appreciate your services and I understand the need to make a decent wage this seems excessive. I will be searching out other options for my fur babies.

I really miss the interaction with the vet directly, since we can t go inside with the dog. I feel like I m not getting the whole picture. Lab results given over the phone are confusing, I prefer email or paper follow up. Especially since I m not getting to see the vet.

We have always trusted & appreciate your clinic Have been bringing our pets for 20 years.

Now that Covid is getting better it would be nice to be allowed to be able to come in for appointments. Even if I have to wear a mask. Have everyone wait in car until ready then bring them in for appts then back out at end.