Always enjoy the visit with Dr k. But the explanation of fee was not clear that added cost was not explained well at all. Also one specific staff member in the front is very rude and has to take a course on how to speak with customers without having s rude tone.

Lucy was great and helped magic with her blood test and informed me of how to give the heartguard and tick meds.

Thank you again for taking care of twizzler. Never have to worry about him when he’s in your vet clinic. Great work !!! Dr convent and the staff are amazing. Twizzler and Sherri.

Great staff

Amazing clinic??

A pleasure as always.

Thank you Gigi!

I have been a client of Dr. Covant, Bayview/7, since it’s inception with my many Cats/Dogs, over the years and give all a 5 star rating ??. The Dr., and his team always show genuine compassion and expertise in the caring of our furry, four legged friends and emotional support for We their Guarians! Keep up your great work. G.??????

Everyone has been just AWESOME!

Hazel very well-informed about tick protection options. We appreciated the good info. All vets, and staff friendly and professional. Our dog is in good hands! Kudos to all of you!

The staff is amazing and thoughtful always friendly and s kind great job to everyone

When we leave a message for the vet that requires a reply, please make sure the exact correct message is delivered. I ve waited close to 2 months before I got a reply just because the vet said he never got the message (and yet at least 2 different receptionists assured me that the message would be left for him and he would call me back, etc... after I kept calling to follow up)!

Cardi s visit was great. Everyone made her visit very pleasant, she didn t stress at all.

When files are needed to go to a referral to an emergency specialist, it’s important that they get sent. It was fortunate that I had my own copies to provide in the absence of the offices, but I had to call and ask for them 3 times. I understand everyone is busy, but for an emergency referral It’s important that the specialist have the information they need to make the right decisions at the appointment.

Excellent service and clean premises. I like the casual ambiance of the place

I was disappointed that I was not called after Ollie s surgery to let me know how the surgery went and to tell me that he was ok.I understand that the clinic was busy,but I feel that a phonecall from the Dr was a courteous thing to do.

Our deepest gratitude for handling a difficult situation with calm and kindness!!

I boarded my pets once and at the time of leaving them I was not aware that they were unattended from 8 pm - 8 am. I was upset and didn’t say anything but this a very long duration (12 hours) for pets not to relive themselves. Is there anything that can be adjusted otherwise I will not board my pets again. If there is an opportunity to review this practice I would be greatful to reconsider.

As usual... great service.

Great experience!

Very warm and welcoming

Very long wait to see the Dr.

unable to respond to some of the questions.......our dog was dropped off and picked up. Generally speaking all is well each and every time. All rooms are clean. Oreo has been a client of the clinic for many years - no complaints at all. Always friendly and treatment is satisfactory. Thank you.

As usual your staff were caring, obviously they have more empathy in a scary overwhelming time then that of the vet. When I Client is desperately seeking help and has to make the most informed decision about how to care most economically and thoughly, it’s expected that a more compassionate list of options be suggested. A customer shouldn’t have to beg for less costly ways to gain diagnostic information. And it’s terrible and embarrassing that there is so little “room” in the quote, that fellow customers offer to pay my bill. A confusing and disappointing vet appointment from an obviously loving owner, if I wasn’t seeking alternatives and help, I would not have made an appointment to have my poor dog seen. ...a more compassionate and consice treatment plan would have been appreciated

Always give you all 5 starts!! Best service, kind and knowledgeable and worth the drive from Bathurst and Sheppard - we also love the treats! Pepe and Lexi