As a new puppy owner, I just loved the treatment by the staff and how interested they were to make sure my puppy was taken care of the best way possible. I am so happy to bring my puppy to you!

All excellent very happy.

I did have to wait at least 15 minutes after I was told someone would be right out (about 10 min. after the exact appointment time, which is sort of hard when you have a pooch who knows where she is and is upset. Otherwise, everybody couldn t have been nicer and more friendly. I sort of like the person coming and taking your animal. Mine is a bit aggressive with other dogs, and she doesn t do it IF I m not there.

I can t compliment the ENTIRE team enough. Everyone loves animals and it shows, and everyone is kind, compassionate and caring. Keep up the great work!

We are very pleased with Dr. Randolph Stepusin and the clinic. He explains everything about the examination and test results clearly, and answers all questions. He doesn t rush you through. We also are very pleased with John, the vet tech, who is so caring with our dog. He also takes time to explain everything clearly & answer all questions.

Excellent service!...????

The staff was very efficient and were able to get my Kitten in the same day. They even stayed after hours to finish the appointment. I am very grateful to the staff. Dr Kitchen and Leah took wonderful care of Marco

I could not be MORE PLEASED with how we were treated... from the initial (1st) call, all the way up to meeting with our veterinarian for the first time. I absolutely love animals.... and when I choose my veterinarian, I want to get the vibe that ‘they’ love animals. And most importantly, genuinely love what they do. I can say, I was so impressed.. it wasn’t just the veterinarian (who was so kind, professional, and upbeat), but the “entire” staff. I interacted with about 4 -5 people that day. They ‘all’ demonstrated this. We’re so blessed to have found them!

Everyone there is so nice and helpful!

Outstanding service as always!!

I’m very happy with the experience I had at my first visit to Step Up. Leah was extremely helpful at the appointment and follow up texts. We will be using them for both of our pets from now on.

I really appreciate the follow up emails too!

Great vets, friendly knowledgeable staff. Keep up the good work!

You guys take great care of my girl and I’m so appreciative! So glad we switched her care to you!

I am very satisfied with the services that I gotten at the veterinary clinic both professional and nonprofessional. Everyone is very explanatory when providing information.

8 hours is an Unacceptable time wait for procedure . We were also to have chip placed during procedure and it also was not done. Otherwise we have been happy with the care we have received

I could not make the star system above work. I was very happy with everything about the practice,,the Vet was very thoughtful and came out to the car in the cold and stood and talked to me at length. She even followed up with a phone call later. Marco is feeling better. I certainly will be back. Thank you!!

Excellent service!

I was very impressed with Dr. Kitchen and the entire staff. Our dog Max is doing so much better since his visit with her. I checked N/A for question 6 since I was not allowed into the office due to Covid.

I’m unsure what it looks like inside but I am very satisfied with the interaction of the employees and my dogs who are shy. They have a lot of patience with them.

You guys were amazing! I’ve had my dog for over 11 years and I have never had a doctor spend so much time talking to me about her! Her and her sister will be switching to here full time! Thank you so much and I’m so happy to have found you guys!

I’m sure the facilities were clean but was not inside due to the pandemic. They were the last time I was inside.

Kara Kitchen took a lot of time to listen and understand and then explain. She’s wonderful!

Amazing team.

Great service and dare.