I really appreciate how the Dr and nurse took care Sally. Very professional and considerate of my feelings as well as sally

Pleasant visit with helpful information for my new puppy. Looking forward to our next visit.

I don t think my Max could have had a better doctor than Dr Hatcher he took time out to explain the treatment plan for Max to where I understood everything that had to be done I m so pleased with the service I received

Good

Pricing was extremely high.

Satisfied

The lady at the front desk (Carmel complexion) was new or in training but nice. The lady who clipped my cats nails was wonderful. YOU ALL DOUBLING THE PRICE OF NAIL CLIPPINGS IS STRAIGHT UP BULLSHIT. Did the owner get a divorce or something? This is aweful. You need to examine your conscious. You don’t have a drug addiction do you? Come on! .

The staff is extremely tolerant of my anxious and fear aggressive dog. They allow me to be with my pet and contain her during the exam. Thank you!

I understand that vet practices get busy, but I honestly feel that 40 minutes is too long to wait for a recheck. My dog was becoming very anxious. I m not sure how to best mitigate this issue.

i understand employees need to be with there families, however it would be more convenient if the facilities could maybe close 1 day during the week and open at least half a day on saturday for people who have trouble getting there during the week. but overall you guys are doing a great jobs. keep it up.

Everyone here is great. I have 4 pets as patients here. I wouldn’t go anywhere else.

Everything with smooth and I was very pleased with the care my baby had . I wouldn’t take her anywhere else!

I took time to fill out the pre visit questionnaire to only have the tech repeat all the same questions. I will not be doing it again.

Dr. Hatcher spent a lot of time with us to answer my questions and concerns. He shows genuine love for his patients and their people. My canine family members get the best of care. I highly recommended Dr. Hatcher.

This was my first time taking my fur baby here, but I am very happy with their services, and the staff and Dr were all very pleasant. I would definitely recommend this veterinary clinic to anyone out there looking for a great vet to take their fur babies.

Everyone is always so friendly and very kind to my fur baby. Thank you! You deserve all 5 s.

I like how thorough Dr. Hatcher is and how he takes time to explain everything to you.

I went home in tears. All three of my dogs have been on the Premier Pet Program. Two were due for their vaccinations and renewal of their Program in January, but we were in Florida preparing our seasonal home for sale. I intended to just hold off on getting their vaccinations until we returned to TN. Unfortunately, we were forced very unexpectedly to travel, and I couldn t kennel the two dogs until their vaccinations were updated. I had no choice but to get them vaccinated. My husband took the afternoon off from work to help me get all three dogs to their appointment to get estimates for 3 dental cleanings and one needs to be neutered. Despite trying to explain to both the technician and the vet why two had already had their vaccinations, I was told since I had shopped around, two of my dogs are not eligible for the Premier Vet Program and the discount on dental cleaning. All three of my dogs were Premier Pets this past year, and now only one is because his vaccinations weren t due at the same time as the other two. I DID NOT SHOP AROUND!! YOU ARE MY VET! Why would I drive all the way from well South of Murfreesboro to bring my dogs to your clinic? I don t have another vet!! Just your clinic!! My husband took the other two dogs back out to the truck while the one received vaccinations and a dental/neuter quote. Now my other two either have to wait until next year when once again they will be eligible for Premier Pet or pay extra because no one is empathetic of why I had to have them vaccinated elsewhere. I just loved the I SHOPPED AROUND comment. I went to Florida to shop around for a vet?? I mean seriously. I am really torn as to what I am supposed to do. I do not want to leave your clinic, but when there is no understanding or flexibility with a logical, understandable situation, it doesn t appear that anyone is listening to the client and trying to work with them. Still upset about it.

The professionalism in the office is just wonderful. I love the attention my babies get from the staff, both front and medical. Thank you.

Premier vet care is the most dependable and most experienced vetenary clinic I ve ever been too. They always di an amazing job with my cat, and when I had a very sick stray kitten , they were extremely helpful and got him patched up from top to bottom perfectly. They answer any questions you may have and I have always found them to be courteous and caring! Top notch!

The staff at Premier is wonderful and patient with my stubborn pugs. They love my pets like I love them.

Thank you for taking care of Petey. He loves coming to the vet. 5 stars

Dr Stokes was great.

It was a pleasant experience

I don’t love all animals and it was a little terrifying to walk through the waiting room ??