Excellent place to bring your pets

Very attentive staff and I love the Dr that took care of us. Great visit!

Excellent!

My dog had surgery and the vet tech called and explained things regarding surgery. However, I had specific questions that he could not answer because he was not in the surgery. It would be very nice to receive a call from the vet performing the surgery so my questions could be answered.

I want to thank you all for putting up with me during my ugly time.

The staff and doctors were all very nice people and helpful

Prices are steep.

Ladies at the front desk are awesome especially Savannah!

Everything was great!!

The availability was great. The were helpful, understanding, and kind.

I have had several rechecks on my dog for a skin infection. I guess I understand the reason behind that the techs come get my dog and take it back to the Vet to be seen however there are times I would like to speak to the doctor, rather than asking the tech and they look dazed and go back to doctor and back and forth.

Friendly and professional as usual!

I do not understand why you do not get to see the doctor to ask about what they wert through. I forgot to ask them about her other surgery her teeth. They did not say anything about that. Just her arm. Being with you all for a long time. Love you all

Everything was fairly easy and convenient until we got to the clinic and checked in. We were waiting 25 minutes past our appointment time before I went up to the front desk and asked if I had mistaken the appointment time and come at the wrong time. The front desk person said she would go back and see what was happening. It was then that the vet tech came out and brought us back to be seen. The vet tech and Dr Latarte were great - they answered my questions and worked with me to get our dog’s shots and vaccinations all figured out. We will return and see how trip #2 goes.

Lady at front desk was very nice. Everyone else I came into contact with, not so much. Felt rushed and like just another number. I work with people face to face everyday so I’m well aware of proper etiquette when dealing with customers. Maybe it’s the work environment or personal problems but it shouldn’t show when dealing with your customers. Other than that everything was good.

It was a great experience! I appreciate the thoughtful care we received!

As always, a wonderful experience. Thoughtful doctors and an amazing staff.

First time there switched vets and it was very clean and everyone was very friendly and knowledgeable.

As always the staff is professional, kind, understanding and so willing to help out to get my Little Bit to feeling better. I would never chose anyplace else other than here!

Got into a room but it was 45-50 before the doctor came in I understand each pet is unique but maybe after 30 minutes need to reschedule or have more doctors or have doctors for just non emergency patients

I was charged for my cat to be treated only for him to die 6 days later, where or what platform can I leave my reviews to warn the public?

Everyone I spoke with was great. They answered questions and helped ease my mind.

I don’t like being offered a “menu” to choose treatment options from especially before the vet even examines the animal. Also, we had to perform the vet techs duties because the staff can’t be “bitten or scratched.” You work in a vets office, you work with animals that have claws and teeth, that is a risk you knew about before you took the job. I understand minimizing that risk but to me, premier is more concerned with upselling more services than just providing necessary care.

I was very pleased with Mochi s visit. The staff is professional and caring. The quality of care is exemplary. Thank you.

Thank the Doctor for speaking with me on the phone. My husband took the dog in, and could not hear correctly (hearing aid problem). So that was wonderful that she was willing to discuss with me on the phone. Thank you.