The staff knows us and are very friendly. Dr Willhelm is great. Always takes time to explain everything.

Jake and Sissy love everyone at Northpoint????

Our appointment was absolutely wonderful. From the beginning of walking in the door with Beanie until leaving with her I don’t think her visit could have been better. The care she received and the concern you gave her was first class. You treated me with respect and made sure that I was included in the care plan for her. We recommend Northpoint Animal Hospital to everyone. Thank you all for loving our little girl.

So good to the dogs and to us. They gave us plenty of time to ask questions and get answers.

Great service, great facility. ??

great people great eervice

Great and helpful people make for a great visit and you have great, helpful and friendly people.

Everyone was SO kind! This was my first time at Northpoint and I will be swapping over with both of my dogs! Thank you all for being so kind!

I would like to suggest bathing availability, possibly under sedation if needed. I am a dog person and know more about dogs. Would appreciate any suggestions on being good with cats. Make sure they’re happy, especially multi cat households. Thank you!

The entire staff are always nice and caring and treat each person like family. You can tell they love all the little critters.

This was an unplanned visit for a sick pet and as usual your staff reacted quickly and professionally giving the care needed. Thank you.

I have never experienced a bad visit to Northside. I have pets treated by 3 of the veterinarians and i love them all!

Love this office, love Dr Sally .

Northpoint always very professional and attentive to your pet s needs. The best in Bedford County!!

Staff is amazing!

Staff are all very kind and informative. Veterinarians give you options for treatment so you can pick the choice that fits your budget. Very pleased with care provided.

I really appreciate everyone. The kindness and care really shows.

You guys are always great. Thanks for taking such good care of my cats.

I love you all so much! Thank you for taking such good care of our babies! They love you all so much! Also, the picture of Iggy is so adorable! Whoever drew that, thank you so much!!!!

The vet is always so calming in a time of panic for me and my dog, months ago she had an incident and injured her tail, the staff at Northpoint was quick to offer professional advice and help her get pain management and antibiotics while we tried to heal at home. when my dog got out of her cast and chewed through the end of her tail, they brought her in on an emergency basis and had her taken care of her asap. I am always pleased with the promptness and quality of care when we visit Northpoint. I lived in Shelbyville when I rescued Hendrix as a puppy 4 years ago, and even though I moved to Nashville I still bring her the 90 minute drive because it’s worth it to bring her where she is comfortable and treated like my loved one, rather than just another transaction. Northpoint is consistently great and I’m thankful to them. <3

No

Very good communication!

Nail trim should not cost that much much

They are always very friendly and the vets are very helpful in letting me know what is going on.

Pleasant, professional staff. Definitely a good experience.