Outrageously expensive. To be charged 95.00 only then to get a quote for the services needed. Had I said no to two animals I would have sent 200.00 for nothing. Of course I had to stay and receive a 600+ bill for ear infections. I’ve told a few of my neighbors that have animals who have also been to your practice and they were floored by your prices also.

Your company is high quality service and, even though they are farther to go to I will definitely choose you for my three babies for future appointments.

I have used Palm Springs Animal since 2006 and my expectations have always been exceeded. The staff are friendly, accommodating and experienced. I would rank Dr. Henein as one of the tops in the nation. I would not want any other facility to treat my dogs.

You folks are awesome!

I am completely pleased with the overall experience. The only bad part is that my beloved dog had to be put to sleep.

I’m very happy overall. I think the vet could’ve taken more time to understand the big picture but getting seen quickly and expertly with quick test results was tremendously important. Thank you.

Great service, doctors, staff,. Even smelt good .

Staff is great Love Dr Chang and Jessica was so pleasant and helpful

Noticed a huge positive change in Lilies mob8lity. Thank you

Both the vet and technician were very helpful.

Great service all around, as usual.

Have complete confidence in Dr. Heinen and his staff. Haven t been there in a while as I got a new dog, but I believe Randy was there and recognized us too. Have been going to that vet location since old Dr. Salk was there - over 50 years.

Great team! My cat was well cared for, and I felt the providers took my concern seriously. I arrived early to my appointment and was seen 15-20min after my scheduled appointment time.

The staff here is amazing. They are all compassionate and at the top of their game.

As always everyone was very friendly and took exceptional care of my dog Louis. Big thanks to Dr Henin, John G, John R, Randy and the rest of the staff. Thank you!!

Everything is so expensive

Thank you for seeing Cali so promptly. Although the price of the X-ray was more than we expected, we wanted to ensure she had not broken anything. :) We also appreciate being able to call reception when Cali’s meds run out (without making a dr. appointment) for a quick refill of her pain medication. :) That is awesome! Thanks.

I am extremely grateful that the technician immediately took Vigo to the back and that the vet knew what to do because they saved his life. Thank you for your kindness.

Vet tech brought me & my dog into exam room and immediately took out thermometer to take dog s temperature. Seems like a few minutes of getting to know the dog (and the dog owner) to put both at ease would go along way to building rapport with both. Rest of visit was handled pleasantly and efficiently. Appreciate follow up call the next day.

No suggestions

When the veterinarian has a emergency, it would be nice if the receptionist let the people know. We waited 45 minutes passed appointment time and had to ask if they forgot about us. We were informed at that time of emergency. Staff was very pleasant but should of let us know about delay.

Dr Henein s thorough examination saved my dog s life. While initially coming in for an ear infection, he correctly diagnosed a tumor, operated and removed it immediately, noting that it had already partially ruptured.

All staff were great except the female receptionist was rude

Wish there was some sort of payment plan you offer. Especially with the high cost of vet care.

Thank you so much for taking care and of our baby at the last minute. You were awesome!