No suggestions

When the veterinarian has a emergency, it would be nice if the receptionist let the people know. We waited 45 minutes passed appointment time and had to ask if they forgot about us. We were informed at that time of emergency. Staff was very pleasant but should of let us know about delay.

Dr Henein s thorough examination saved my dog s life. While initially coming in for an ear infection, he correctly diagnosed a tumor, operated and removed it immediately, noting that it had already partially ruptured.

All staff were great except the female receptionist was rude

Wish there was some sort of payment plan you offer. Especially with the high cost of vet care.

Thank you so much for taking care and of our baby at the last minute. You were awesome!

Angelo and Dr HENEIN are so helpful, and calm with our dog. This is our travel for winter location and we could not have been more fortunate to find Palm Springs Clinic.

Little Jake’s visit was perfect! Thank you

Being a senior without pet insurance, I do wish there was some discount available for personal payment. The doctor and assistant Jessica were so kind in our first visit as BRAT fosters to a little Basenji rescue. Thank you

We would like to express our deepest gratitude for seeing Spencer our 16 y.o. family pet. We were unable secure an appointment anywhere else even with his regular vet. The staff at your facility treated us with amazing understanding. The treatment has helped quite a bit. He is not shaking his head and seems to be back to his normal sleepy routine. Thank you again for working us into your busy schedule.

Thank you for being there.

Wonderful and friendly staff

I honestly feel so price gouged. I opted to do only an X-ray and not a blood panel because I couldn t afford both. When I left, I was shocked by the bill but was too embarrassed to say anything. I don t understand why you didn t inform me of the high fees for the fluid, the fluid lesson, and the lactulose. I looked online and the fluid drip I was charged almost $80 for is a $9 item. I didn t know I would be charged an additional $28 to be shown how to use it. And the lactulose solution you charged me $73 for is $15 online. I could have put that money toward a blood panel and that would have been much better for Sparrow. I feel really disappointed.

My experience at the clinic was satisfying. It s been a few days, and i m disappointed to say the diagnosis and treatment my cat received must have been inaccurate and ineffectual. I was told the problem stemmed from a flea infestation. However, no actual fleas were found at the clinic only signs indicating a possible presence, or by me at home afterwards. The prescribed treatment seems to be causing my cats fur to fall out, and the incessant itching has not improved at all, which is very frustrating and discouraging

Excellent, caring team. Dr Heinen is great to work with and the whole staff couldn t be nicer. Very happy with PSAH.

I can t say enough wonderful things about the amazing care my pet received. You all saved his life, truly, and I am forever grateful to you all!

We were very satisfied. Thank you for seeing us early.

I was on a cross country trip and was pleasantly surprised when you had an appointment. I was pleased with the care my dog received and happily on the mend.

My pets have been patients of the clinic for many years. PS Animal Hospital is the best!

On February 23 I took my 15 yr old Chihuahua Buddy to be seen for head shaking, balance problems and disorientation. He was quickly diagnosed with an ear infection and treated. All staff members were compassionate and professional. My experience could not have been any better. Thank you so much!!!!

Dr Henien was patient, understanding, kind and knowledgeable with our little 4 month old Shorkie - Harlee

Dr Heneun was excellent and the staff Jessica was so effective and friendly. We will return. Thank you.

I’m stressed about the amount and cost of medications that my dog was prescribed but could not take due to making him nauseous. My trust level with the doctor and clinic has diminished. I’m very disappointed after 12 years of bringing my dog here.

very friendly staff and kind treatment of my dog! Well done!

Excellent service, wonderful personnel!