Everyone is so courteous and pleasant to work with and my animals always come out waging their tales.

The Covid-19 work around is ok, but I miss visiting with my vet and staff.

We are so thankful for the skilled snd highly qualified pet med staff.

Computer was down so the time was longer than normal

I wish I had been consulted about some things first instead of technicians assuming an answer from me and making decisions based on what they assumed. I wanted my pets to have vaccines, and it was decided without my knowledge that they wouldn t get them. By the time I asked at the end of the appointment if they had received them, I was informed that it might be too much for my pets at that point and to schedule another appointment.

I ran late for my appointment and called to say I would be 5-6 minutes late. I called 16 minutes before my appointment and was put on hold. We were disconnected on the drive. When I had reception again and it was safe I called back and was again put on hold. It was two minutes to my scheduled appointment time. I was on hold until two minutes after my appointment time. I was told I was a no show and would have to reschedule. At six minutes after my appointment time I pulled into the lot as I was meeting my husband there anyway and I let my dog out to potty. You did not teach me a lesson by rescheduling me. I am unhappy with the customer service and feel mistreated. As someone who is rarely late I appreciate timeliness and have to assume that you feel slighted and mistreated by my tardiness. It is noted the level of value that is placed on us as customers to turn us away for this digression. It was a five minute technician appointment.

I really appreciate the Dr and Staff. They are straight forward and care about my fur baby. I dont feel taken advantage of and they offer options for care.

I would have preferred to have my dog treated without the expensive tests, which I can’t afford, and my dog is no better off until I can come up with the money. Just give him the medicine please!

Very fast and efficient. I appreciated everyone’s cheerfulness and caring manner.

They are great! I take all my pets there, they are knowledgeable, kind and caring.

Absolutely awesome! They always get us in , give a full explanation of what my animal needs in a direct, no nonsense manner- and most importantly- they value my hard earned money and time. We were sad to see Dr. Parker leave, but have fallen in love with Dr. Lawler! My furry baby’s are happy and healthy thanks to everyone at the clinic!

No approval or choice of treatment plans was offered/discussed at all before my credit card was charged. Wrong amounts and wrong medications were dispensed and it was difficult to resolve with the clinic staff. It was a disappointing and unprofessional experience.

I ve always experienced friendly efficient staff at this veterinary place,

Under our current restrictions, they care & attention was great. Jamie has always been great over 20 yrs I’ve gone to this clinic. Dr Lawler is newer to me and I appreciate her honest & direct explanation.

Unsure whether office facilties clean since I could not enter building during to COVID-19 & must remain in vehicle.

Thank you for the the change in wet food. He loves it. I called today to get the prescription sent over to the pharmacy. Nice to meet the new vet. We feel we are on top of it and in good hands. Thank you!

I was very satisfied

I am very impressed with everyone who is associated with Newport Animal Hospital in Newport Or. Everyone is very helpful and caring for Cagney, Lacey and Paladin .

Love everyone I have dealt with at the office so far! Great group of gals! Thanks for being so good to my kiddos and me!

Your staff was very thoughtful and thorough. Thank you for squeezing us in your schedule!

I only gave three stars on last question because I was not allowed in due to the COVID-19 restrictions. Overall service was good, staff was friendly and informative answered all questions and was thorough in explaining their procedures. My cat did not appear traumatized in any way after visit so I am very happy with everything. Thank you

I did not like the veterinary doctor... she made me feel like shit... and was just rude... the nurse I talked with was great... ps not everyone has money to take care of their pet right away... so do not judge me... I am single mom with 3 kids I do it alone... my pet is just as important...

I would recommend getting rid of your on-line portal. I had to fill out all the paperwork again, no one ever contacted me about an appointment after my submission of your on-line form, and it was stated to me that Avimark doesn t interface with the on-line form...

My kitty stopped eating and had blood in her stool. You fit us in the same day and diagnosed a kidney infection. The antibiotic you gave her cleared it up and she is back to her old self. I thought I was losing her. Thank you!

The facilities were clean as best I could tell. The veteranian, Rita Lawler, did not address all the issues I requested for an office vist. She was also very unprofessional and treated me as if I was stupid. The previous vet I had at this clinic was very professional and understanding, especially when having to put an animal down. I m contemplating taking my business elsewhere, even if I have to drive out of town to get vet care. I might suggest finding a compassionate and caring vet as opposed to a judgemental vet whose best asset is to demean her clients.