I m a very finickie when it comes to my money. I DO NOT WISH TO PAY MY BILL ON MY CELL PHONE, because it is more easier for the hospital. It is a hassel for me, my card # will be floating around somewhere in my cell phone and I m scared to do any banking on my cell phone. Thank you

Our dog was brought in for an initial exam and to have his nails trimmed and I did not enter the facility. Although I have always appreciated the veterinary care I have received there previously; I do not think I will have his nails trimmed again as he was bleeding when he was brought back. I was hoping your groomers would have more expertise to not hit the quick of his nail.

Mast blvd pet hospital has been so amazing! They have made me feel like they are taking care of one of their own pets with how kind and caring they are to my Dog Moose. I will never be able to thank them enough for all they have done / continue to do for him after he broke his femur.

Thank you for having a face to face meeting from the doctor.

When I was panicked for my very sick dog, you made time, provided a plan and helped my towards recovery. Thank you

Some of these questions are inappropriate do to lack of contact w/ the vet. Or access to the office.

Not sure if the facility was clean as I was not into visualize the clinic.

I waited after I calls for my kitten to be seen. The lady never checked him in when I first called. I’ve never had this issue before. If you were having technical problems, I suggest writing down the pet that was checked in and telling someone to go get them so we don’t have to wait outside when it’s hot out for a pet to be taken.

Staff is wonderful

I will definitely be back, you guys were great. Thank you for your patience with my dog Tank.

Super friendly staff, I feel like they truly care about my pets

It’s disappointing to not be a part of the appointment and it takes a long time to get through on the phones to check in and make appointments. Everything else is great though and the staff are always friendly.

Presurgery things were explained but post surgery I would have liked a more complete explaination as to what was done during the surgery and how it looked.

Awesome first experience!! Thanks guys!!!

How much longer are you continuing to have us wait for our pet in the car?

The staff and vet is very happy and friendly

Even though I have not met the vets, the staff is very nice. I was so happy to establish my service with these vets.

One of the girls working that came out to “help” me and get my dog had a very rude and uninterested attitude. It made me feel extremely uneasy for me to hand my dog off to someone who didn’t seem to want to be there or be friendly in the slightest way. It was so bad that I asked to have someone else help me. Then nothing was even mentioned or addressed about that girl when someone else came to help me.

I always have 100% confidence in the your two doctors - Dr Sing and Dr Thomas have always been up front and honest with me and that s what keeps me coming back.

Thank you!

I always have a decent experience when bringing my cat to y’all. We had a mammary cancer scare a while back and I was skeptical about how it was handled until we finally got her fixed and they went away! Thanks doc and staff for doing the amazing work y’all do everyday! What you do doesn’t go unseen by me! I appreciate you all!

Very nice personnel.

Your staff is extremely friendly and courteous. I’m very pleased that I chose this place for my new puppies care.

Thank you for taking great care of molly and Murphy, love you all Harry

My dog had what I thought was an allergic reaction to her shot. I called in advance and I hey told me to come in ASAP and call when I arrived. When I arrived I had to call 4 times in a row because they would answer the phone and immediately put me on a long hold. This also happened before. I talked to Dr Sing about it and he advised me to get their name and report it, which I will do. I think you should stand in the background where can see them and call from a number they don’t know so you can catch the people doing this. Thank you