The years we have been there Mack and I have never had a problem. Thank you for your services. Michael Hurn

Thank you for getting Hoss in and checked out on short notice. I drove 41 miles one way to get his eyes checked out because I knew he would get the best care. Thank you. Frank Caddell

Cost of care seems a little high. Spent more time addressing other issues and not on the issue the appointment was made for.

Pleasant experience.

Dr. Humphrey told me that she would see Scooter today for free, for a follow up exam. There was no charge on the statement that says your pet was see today by Dr. Humphrey but there is a $48.00 charge for a exam-progress check that I thought Dr. Humphrey was going to do for the no charge. I brought Scooter in for a progress check by Dr. Humphrey for no charge, I thought. I just did not bring Scooter in to say hi to Dr. Humphrey, I thought that the Exam progress check fee of $48.00 was unfair and unnecessary as I thought that this was the purpose of the free visit with Dr. Humphrey, this was misleading and I would like to be refunded the $48.00. Cynthia Fletcher, daughter of Rosemary Lotter who brought in Scooter and paid for this office visit.

It was an overall great experience. The doctor was wonderful.

Wonderful facility. Wish I lived here year round just to be able to bring our dog here all the time.

Both Tony and Dr Wong made a very trying situation as good as they could and I appreciate their efforts. Thank you Gary

Dr was excellent.

Love Dr. Humphrey !!

I made an appointment for s shot only and would up being given and charged for so much more than that without being asked if I wanted it.

We felt that Dr. Huang showed a lot of concern for our dog. This made us very pleased & grateful for the treatment that will be given to our dog.

I have always received high quality care from Animal Care Center, no matter which vet treated my dog. I do wish the prices were a bit cheaper though because my dog has chronic ear infections.

Your receptionists, vet techs and veterinarians are all pleasant and helpful, in my experience. Thanks!

Your comfort and care was greatly appreciated Jim and Gwen Mowat. Zack too!

I was extremely satisfied that our cat Boots received the best possible care, a good atmosphere and excellent staff support as well as thorough diagnosis and verification. The only issue was in follow-up, to give him a follow-up shot, i would hae preferred to stay with him when he was taken to the back for the shot. I was not given that opportunity so could not see what was done or to hold him for the treatment as I had been for the initial visit. But truly, that was a nit... the service was prompt, affordable and correct.

I was NOT given an estimate of lab cost before procedure. It WAS less expensive than previous visits. So no copmlaint.

Wonderful care -- we are grateful.

Question 4 explanation: Based on previous appointments, I did not need an estimate for this visit. I already knew the approximate cost.

I have always received prompt and courteous service from all staff and health care providers. I was also surprised to have received the $50.00 credit from ACC at the end of the year. Thanks very much for the credit. Chris Rawls

The staff and doctors at the Animal Care Center are fabulous!

Doctor called day after to inquire how pet was doing after treatment.

You people are very good for our s & our neighbor s pets!

#4 it was ok that I wasn t given an estimate.... I didn t ask for one. I m thankful for Dr. Hilden ~ and team!

The staff, vets, and boarding folks are just great!