Northpoint Animal Hospital logo

Northpoint Animal Hospital

98.35% Ratings based on 1620 Reviews and Surveys on Yelp on Google Maps

Office Information

2422 HWY 231 N.
Shelbyville, TN 37160

Office Hours

Opening Hours Closing Hours
Monday7:00 AM6:00 PM
Tuesday7:00 AM6:00 PM
Wednesday7:00 AM6:00 PM
Thursday7:00 AM6:00 PM
Friday7:00 AM6:00 PM

Review( 1257 ) : 201 / 1620

Review by BeveH

Always a great time / visit

May 11, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: BeveH

Always a great time / visit @ Northpoint

Review( 1254 ) : 202 / 1620

Review by LoriA

I feel that the vet office

May 06, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: LoriA

I feel that the vet office is fair, honest, and upfront on health issues and fees for those issues. They are very sweet to the pets and the owners.

Review( 1253 ) : 203 / 1620

Review by CaroH

You are the best!

May 05, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: CaroH

You are the best!

Review( 1252 ) : 204 / 1620

Review by SamaK

I have always received professional

May 05, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: SamaK

I have always received professional and courteous care, until the last visit with my dog Mia. The vet tech who contacted me was judgemental, rude and condescending. As Sally and Kristen know, my family does nothing to harm an animal, we are huge animal lovers! Financially times have been difficult and Mia was brought in as soon as I was able to pay for her and medication for the other 3 animals we have. Prior to, we tried to doctor her as best we could. Then, we were sent home with the wrong medication. Idk who called me concerning Mia, but she needs additional training or fired. Life is hard enough in these times and no person with these qualities should work with the public.

Review( 1251 ) : 205 / 1620

Review by StevR

Dr. Wilhelm took the time

May 04, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: StevR

Dr. Wilhelm took the time to hear about all of Sophie s health issues and then formulated a plan to help get her back on track. She explained everything fully and discussed how we should monitor Sophie s condition going forward. Thank you for all the time that was spent helping my dog. Sophie has been to vets from Kentucky to California and the amount of concern and time given by Northpoint is rare in animal (and human!) doctors these days. Excellent job by all members of the clinic.

Review( 1250 ) : 206 / 1620

Review by TadB

Thank you so much for taking

May 03, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: TadB

Thank you so much for taking good care of Angel during her surgery. She is recovering remarkably without any complications. She seemed kind of “stand offish” to us when we brought her home but she’s fine now.

Review( 1246 ) : 207 / 1620

Review by LaurE

Can’t say enough about Dr

April 26, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: LaurE

Can’t say enough about Dr Sally and the staff ! So very helpful and took extra care of my little ones

Review( 1245 ) : 208 / 1620

Review by DaniT

Great facility and staff!

April 26, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DaniT

Great facility and staff!

Review( 1244 ) : 209 / 1620

Review by JillS

This was my first visit there

April 25, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JillS

This was my first visit there and I loved everything about it. The staff is wonderful and Dr. Sally is the best!

Review( 1241 ) : 210 / 1620

Review by JohnW

Our dog’s favorite place to

April 17, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JohnW

Our dog’s favorite place to visit! He loves going for vet appointments and boarding.

Review( 1239 ) : 211 / 1620

Review by CharG

A great place to do business

April 06, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: CharG

A great place to do business with.

Review( 1238 ) : 212 / 1620

Review by RebeB

Everything was amazing! We

April 05, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: RebeB

Everything was amazing! We will definitely be making this our permanent vet!

Review( 1237 ) : 213 / 1620

Review by TamaW

WE LOVE THIS PRACTICE!!

April 05, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: TamaW

WE LOVE THIS PRACTICE!!

Review( 1236 ) : 214 / 1620

Review by JeffH

As always all staff were helpful

April 03, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JeffH

As always all staff were helpful during our visit and took time to answer my questions/concerns.

Review( 1234 ) : 215 / 1620

Review by Anonymous

Very satisfied. Great people

April 02, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: Anonymous

Very satisfied. Great people

Review( 1230 ) : 216 / 1620

Review by DaphC

I really appreciate the way

March 29, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DaphC

I really appreciate the way the clinic explained things and shared their thoughts with me on procedures. They were so friendly and kind. I was blown away by their help in getting my Willow in quickly for her teeth cleaning. Thanks for being so helpful on my first visit. Daphayne Chrisman

Review( 1228 ) : 217 / 1620

Review by TerrS

All 5 scores forgreat service

March 27, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: TerrS

All 5 scores forgreat service

Review( 1226 ) : 218 / 1620

Review by DebrC

Always happy with the staff

March 25, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DebrC

Always happy with the staff and doctors

Review( 1220 ) : 219 / 1620

Review by ChriR

I do not like not being able

March 16, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: ChriR

I do not like not being able to go back with my pet.

Review( 1219 ) : 220 / 1620

Review by AnnP

I was very impressed with

March 15, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: AnnP

I was very impressed with the process and personnel.

Review( 1213 ) : 221 / 1620

Review by NickM

The facility is beautiful

February 24, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: NickM

The facility is beautiful the doc is great but the staff up front don’t seem to like their job or the customers. Is it so so bad they can’t say Hello how can we help you or Thankyou for using North Point we appreciate your patronage?

Review( 1212 ) : 222 / 1620

Review by WandM

We had to be worked in due

February 24, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: WandM

We had to be worked in due to our dog s unexpected illness but everything went quick and easy with kind care

Review( 1211 ) : 223 / 1620

Review by DianS

The Vet was great. She explained

February 23, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DianS

The Vet was great. She explained everything very well.

Review( 1209 ) : 224 / 1620

Review by JaneS

The staff and Dr did a wonderful

February 19, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JaneS

The staff and Dr did a wonderful job as usual. It makes visiting the vets office a lot less stressful to have such good service.

Review( 1208 ) : 225 / 1620

Review by CandM

Excellent tech !!

February 17, 2023

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: CandM

Excellent tech !!