I had two kittens to spay/neuter. Paid for Gold package which is a great value but wasn’t given advantage multi 6 months treatments due to low weight of the animals. That was disappointing. I told that I would give treatment when they rich desired weight, that did not convince staff. In situations like that Pet Resource should issue a note so client can come back and get the treatment or adjust the cost accordingly. Otherwise everything was great. Thank you!

Great work

I have been very pleased with your services. My only concern is how difficult it is to talk to someone on the phone. I know this is because you all are so very busy, and I am sure you all are understaffed. I am very thankful for all that you have done for my fur babies.

El mejor lugar para mis mascotas ??

I love the Covid setup. Adding the roof was a great idea. Everything thing goes so well. Everyone o talked to was cheerful and so caring of our Pets.

Improve wait times for bringing in and/or picking up pet.

They did a great job with buddy

We love you guys so much, Michelle. We have never had a bad experience. You have always been there for us, and we deeply appreciate the excellent service offered by everyone we have come into contact with at PRC. Amy Keaton

Staff was extremely nice and even though I didn t have enough money with me to pay for all services required to get dog up to date on her vaccines it wasn t a problem and they even microchipped her for free.

Very satisfied with PRCK. Definitely recommend.

I understand services are rushed because of the massive number of animals PRCKC helps each day--and thank you all for that! My only suggestion is perhaps for more transparency with what s included in a wellness exam. I m fostering a neighborhood cat and her three kittens and brought them in for vaccines, etc. I was disappointed that I wasn t able to ask the veterinarian about specific concerns, and I ve since felt lumps on the mother cat s sides that I think might be fatty tumors. I wish the vet would have (1) noticed (as I d expect in a wellness exam) and (2) informed me. But I understand that PRCKC is trying to help as many pets as possible each day, so exams are rushed. I will continue to use PRCKC! Though in this case, I ll take the cat to a private vet for a more thorough exam. But this isn t a complaint. I love PRCKC. THANK YOU for the work you do!!!

It was a little wait, your staff was amazing. They were friendly courteous and I felt like I was leaving our pet in the Best hands. My brother is dissipate abled and this pet means so much to him. He would not have been able to do this if it works for you thank you so very much for your service

Please consider finding a way to expedite the line! I was in my car for an hour and a half for drop off and another 45 minutes to pick up! There had to be a better way!

There were a lot of cars there and had to wait over 40 mins after appt time

I have no complaints. Have assisted with my needs thus far but still have a big one still that to me needs to show more aggression.

I’m so grateful I found PRCKC. They’re wonderful & take great care of my dog. The best pet care I’ve found in the area, for the best prices, with the easiest scheduling & easier appointments! I highly recommend PRCKC to anyone with pets.

I have had nothing but good experiences from the pet grooming to the medical side of care for my furbaby. I want to thank you for not have prices so high that people can not pay for the care of there pets. I love my baby and I want to take care of him and keep him with me as long as I am here on earth. Thank you again for the care and Your staff ,and the volunteers I met some amazing people there.

When I received an email confirmation of my appt, it would be nice if the address of the facility was on the email.

I love the volunteers that helped!

I think follow up calls would be good after surgery.

All of the staff was extremely nice and my little monsters were handled with care! I highly appreciated all of the follow up information and checkins to see how they were doing after their visit!

You took very good care of Sonny.

Thank you for all you do! This was my first experience with you, but won’t be my last. It’s so nice to find good affordable care. Whit is doing great!!

The pick up and drop off process is horrible. There is no organization. I waited 1.5 hours to pick up my pet. I was told to arrive at 3:00 and if I arrived at 4, I would be charged an additional $35, yet they had obviously not checked me in. In had to yell for someone to come to my car and when someone finally DID come to the car her attitude was condescending and unconcerned

Best stuff, best service, best doctors! Five stars! And big THANK YOU for your service!