Everything was great except pick-up. The gentleman at check in disallowed me from getting in a different lane that I knew I would be able to pick up and have the ability to leave. Instead, they brought me my puppy, and I was stuck sandwich in between cars for 45 min. My poor puppy ended up peeing all over himself in the car because of the wait. I wish you had a better system for pick up when your animal is ready to go. That part is frustrating.

My dog’s stomach where her sutures are does not look good at all. They pulled the skin in so tight that hair is growing into her wound. I know it’s not suppose to look like this. I hope it heals right.

Everyone was wonderful so kind and caring. The mail worker at the check-in was very nice and had complete control of everything that was going on. The girl that brought my cats to the car explained everything about aftercare and was very kind and considerate. I m very happy I was able to bring my pets to your facility and I really admire the work you are doing for the community

Everyone was amazing and took care of my puppy perfectly!!

I can not express how thankful I am for Pet Resource. These men and women have the biggest hearts and are always so helpful. I have 4 cats and a dog and each has had EXCELLENT care here. I would recommend to everyone and I have. Absolutely wonderful people!!! If it wasn t for Pet Resource I would not be able to afford the care my pets need and deserve. A high five to each and every person that volunteers thier time to help the pets of KC and surrounding areas.

Thank you for all you do for the community!

Thank you for taking care of Millie with her recent spay surgery. Very friendly caring staff. We trust all of our pets needs at pet resource of KC

Amazing Staff! So caring, and knowledgeable! Would highly recommend!

Thank you for fixing my cat you guys were great!

I want to thank pet resources for being so awesome to have financial aid that helped me get my kitty spayed. I am so thankful! And I also had a question about my kitty the next day, I sent in a picture and they got back to me SO quickly! Helped ease my worries, so again thank you for your services for our community!!

Unfortunately, my latest experience with PRC was nothing short of disappointing. Firstly, it s virtually impossible to get through to an actual person. I ve called, emailed, left voicemails, and nobody would actually get back to me. My cat needed a full mouth extraction for stomatitis. She was on steroids for a month (in order to reduce inflammation while waiting for her dental at PRC). I emailed and asked if we needed to wean her off meds before surgery and nobody responded to me. I made sure to mention the steroids during the initial exam appointment and at drop-off as well. On surgery day, I was told to expect a call when she was ready to be picked up. By 4pm, nobody had called me. I had to call multiple times and eventually got to speak to a human being after selecting spay/neuter on their phone menu. The customer service rep was really nice but told me that they never answer the dental line. When I picked her up from surgery, I was told that her mouth looked fine and they only removed two teeth instead of removing all of them (which is the standard treatment for stomatitis). Of course her mouth looked okay, she was on steroids! So now I m basically stuck starting over and going through this entire process again elsewhere.

The team here has been so great. From being supportive of having to put our dogs down, to spays/neuters, and vaccines! It’s always a pleasure and they’re always serving with a smile! They genuinely enjoy helping the community!

Thank you everyone for making my fur baby’s Neuter a positive experience for both me and him!

very friendly and communicative!

I don t have a car but I was told that someone would come to my house on a mobile vaccination but that never happened. My dog was not seen or given a heartworm test

have nothing but wonderful things to say about Pet Resources! From the time I dropped off my GM SHPRD to be neutered to picking him up! The staff is extremely friendly and helpful! I would highly recommend Them!! Don’t get discouraged if you have to wait for services, they service the greater Kc, and KS area! They only have so much funding and staff!! I’m truly grateful for your services!! Thank you, thank you, thank you!!

My only challenges were as a new customer not knowing what to expect. Waiting in line for an hour for pickup and drop off was mostly annoying only because i didn t plan for it. The only other challenges I had were I wish communication was easier. Trying to get someone on the phone or over email was complicated, but i understand you are working with volunteers and are trying to keep costs down. Again, if I had done this before it would not have been an issue. thank you for providing an excellent service to KC. I would definitely reccomend to others.

Everyone was so nice and the process was very smooth. I ve already told others about how great you are and we will definitely come back with future pets. Thank you so much!

I appreciate your service so much and I have recommended you to others.

The process was very well organized and staff very nice. Thank you so much for providing this needed service!!!!

I can’t thank you all enough! Excellent help, service, knowledgeable staff & kindness! Thank you!!!

Thank you!!!!!! You guys rock!!!!

A better drop off and pick up process. Waiting an hour plus for each was frustrating even though warned about drop off wait time. I wasn’t expecting the pick up time to be as long but it was longer than the wait to drop off my pets.

I think this is a great program and would recommend it to people just like me who are seniors and others in need.

The staff was amazing and my dogs got in fast. I really loved how informative the staff was and how much they cared for my dogs. I would definitely recommend pet resource center.