The Car situation was a little tricky. Both times someone had to move so I could leave.

Our experience with Pet Resource Center KC was very positive with friendly staff, ease of drop off and pick up for our pet s surgery, and very reasonable prices.

Only complaint I have is how long you have to wait. If you properly did appointments there wouldn’t be an hour wait every time someone comes.

It s so easy to make an appointment online at PRC. Everyone I & my pet have dealt with there are so gentle with my dog. They all have been friendly & professional. I can t imagine taking my dog anyplace else!!!

Surgery went well he s eating good and he s going to the bathroom good

Thank you all for all your hard work! My pets and I appreciate you so much!!!

This was my first time visiting the Pet Resource Center and the customer service, friendliness of the staff, and pace in which they visited each car that I saw, was excellent in providing efficient, but also caring service.

This is my first pet that wasn’t already spayed/neutered. I was really nervous and worried i wouldn’t know what to do post operation. The process helped so much; i knew exactly what to expect, felt completely at ease during drop off and pick up, and was given clear and kind information in person and through email. Thank you so much!

This place is a well oiled machine! Everything from check in to pick up. The staff is friendly and helpful. My pets are my fur babies and loved the way they cared for my cat!

Your staff was awesome. My dog is huge and intimidating and was very scared. Your staff was patient and understanding. I was really impressed. My heartfelt thanks to them. THANK YOU for what you do.

Everything went smoothly and compassionately.

I love this place I always bring my dogs here, the worker are very nice and polite you can tell they really care and love what they do for your pet.

My little girl was treated very well and is doing great!! Thank you!

Thanks so much for taking care of my fur baby, Ember. ??

They took excellent care of my little guy. You can tell the staff are passionate about taking care of our furry friends and that means a lot.

Everyone was so nice. Things were great6

Very professional and organized from start to finish. Thank you for being there for my pets needs. Cost is so high for everything these days, and you want to do the right thing by getting your pet spayed or neutered. With your clinic you make it possible. Thank you

Yes went to your drive thew and waited 1 and 1/2 hrs. When we go to about 5 cars ahead a man cane and took our name and phone nr. HE said was to full to be helped tOoday. And that someone would call me to make a apt. Well waited I waited a week. No one every called. I finially went into a walk in. I was not happy. I had a trip planed U needed the shots for my doggie Zoe.

I cannot tell you how much my family appreciates the work that y’all do without y’all we may have had to get rid of our puppy, and I cannot thank you enough for going above and beyond

My only concern is no one answers phone to answer simple question, so you have to email and no one answers. I finally got an answer through the chat. Make your website more user friendly to be able to find out how much a rabies shot is. Thank you!

You guys rock!!!!!

Please update the email description regarding dental/special surgery appointment as it says Please disregard the drop-off time in this email, and go by the drop off time that you were given when you scheduled (7:30a- 7:45a). ... No food after 10p the night before your appointment, water is okay. because it was not clear for a brief dental exam that I had to be there at my scheduled time instead of the listed 7:30-7:45am and DID NOT need to have my dog fast after 10pm. It was difficult to get ahold of someone over the phone to clarify what time I needed to be there because it goes to voicemail and I did not receive a callback. Staff was unorganized and not knowledgeable. The person checking in at the booth did not inform me that I should have come at 10:00am. They made me wait in the first lane until another person directed me to park under the tree and stated that someone would come get my dog. I waited until 10:30 and no one came so I went inside the building to ask a technician who instructed me that I needed to re-check-in at the white booth again and that the person should not have told me to park under the tree. I appreciate the services offered with this organization and I love what this organization does but please better coordinate the wait lines and provide clearer instructions in the emails.

I am so grateful for the understanding, compassionate care provided by these wonderful, professional people.

It was our first time using your services and I was impressed by the level of care our fur babies received

WE were very happy with the services as we needed them done. We had no idea they had gotten so expensive (to spay) in the last couple of years and would not have been able to afford it from the vet. This made it so we could take good care of our animals and it wouldn t have been possible without you guys! THANK YOU!