I m very pleased with the service I received, everyone was very friendly and knowledgeable. Receptionist is excellent, very kind. I thought charges were a bit high ($1200) to find out dog has arthritis but I hear all Vets are expensive these days.

I was unaware that Hugo’s prescription for dog food had run out, and since I wasn’t informed of a earlier appointment required for renewal, we had to insist on an immediate appointment (once refused but granted on a callback). Maybe to reminder system needs to be looked at. Thanks to John G. for understanding.

The service was good, and the diagnosis for our dog was great. We noticed a marked improvement with the medications that were offered. Thank you,

I live in Los Angeles and cold called the animal hospital and the experience has been perfect, up to, and including, the follow up calls from the hospital.

Everyone from the register person, vet tech to the Vet were professional, kind and moved quickly! Thank you!

Always great pet care here with all our dogs! Efficient, educative, excellent bedside manner with pet and owner.

I am very pleased with knowledge and staff Engagement. Thank you

Wonderful experience. Thank you

Your survey is not working. But thank you to Doctor and staff! You are the best!

They have always taken such good care of our pets!

Outrageously expensive. To be charged 95.00 only then to get a quote for the services needed. Had I said no to two animals I would have sent 200.00 for nothing. Of course I had to stay and receive a 600+ bill for ear infections. I’ve told a few of my neighbors that have animals who have also been to your practice and they were floored by your prices also.

Your company is high quality service and, even though they are farther to go to I will definitely choose you for my three babies for future appointments.

I have used Palm Springs Animal since 2006 and my expectations have always been exceeded. The staff are friendly, accommodating and experienced. I would rank Dr. Henein as one of the tops in the nation. I would not want any other facility to treat my dogs.

You folks are awesome!

I am completely pleased with the overall experience. The only bad part is that my beloved dog had to be put to sleep.

I’m very happy overall. I think the vet could’ve taken more time to understand the big picture but getting seen quickly and expertly with quick test results was tremendously important. Thank you.

Great service, doctors, staff,. Even smelt good .

Staff is great Love Dr Chang and Jessica was so pleasant and helpful

Noticed a huge positive change in Lilies mob8lity. Thank you

Both the vet and technician were very helpful.

Great service all around, as usual.

Have complete confidence in Dr. Heinen and his staff. Haven t been there in a while as I got a new dog, but I believe Randy was there and recognized us too. Have been going to that vet location since old Dr. Salk was there - over 50 years.

Great team! My cat was well cared for, and I felt the providers took my concern seriously. I arrived early to my appointment and was seen 15-20min after my scheduled appointment time.

The staff here is amazing. They are all compassionate and at the top of their game.

As always everyone was very friendly and took exceptional care of my dog Louis. Big thanks to Dr Henin, John G, John R, Randy and the rest of the staff. Thank you!!