We are new to the practice. My dog had a swollen ear flap and I needed to get her in right away. Our regular vet couldn t see her so I contacted Surf Paws. They were able to see her that day and have been so wonderful, checking in on her, friendly and loving. We are now switching to Surf Paws for good!

Love you guys!

It was a very efficient process. He was in and out really quickly. I expected it would be longer.

We expected to speak with the attending doctor to find out how the exam went but she never came out to speak to us. We were always being explained by our doctor in person how my dogs were after the exam so it was a bit strange experience. Especially my dog is old.

As always, very quick, thorough, and friendly.

You guys were great!

I appreciated the initial heads up that they were behind and that it would be longer that I shouldn’t wait around but I was surprised she was not done until 3.5 hours later just for her pads to be groomed. I ended up calling to find out at 3 hours what her status was. Otherwise no complaints as everyone is really wonderful.

It was unclear what the diagnosis is. We will call on Tuesday to talk to Dr M instead

Dr.M. and staff deserves an Excellent for all 5 questions. You are always helpful and friendly and I feel very comfortable and relaxed in your office. Thank you for all the things you have done for my pets and me. God bless you, Anneliese Ferguson

Able to get appointment easily. Like that you came to our car to get our guinea pig Mocha. Doctor was great at answering my questions and explaining what Mocha needed, and 1 week follow-up.

We were so blown away with the awesome care and service on our first visit to Surf Paws yesterday. I feel like our puppy is in very good hand. Thanks, Dr. M and staff for all you do.

We always like them! Thanks so much!

Love Surfpaws!

Exceptional customer service with a compassionate/friendly staff! Mahalo Nui Loa

Thank you so much for your kind and loving care of my animals when I come in!

I waited in the parking lot for two hours, much longer than I was led to expect. If you are doing curbside pick-up, please be more considerate of your clients and suggest that they might wait at home if the appointment is going to take quite a while.

Sarah is very good with Wicket even though can be grouchy!

yOUR STAFF IS GREAT!!!

Mahalo Dr M and staff for the excellent services Hiwahiwa received today. Take care and May God Bless. Aloha, Joe Kumukoa

Due to Covid-19 restrictions on appointments were implemented. Appointment was handled in a Very professional manner. Extremely stress free. TY to Dr. M and entire staff. Happy to be able to still bring our little one to get check up.

When I press on the star, it doesn t light up, so not sure if it is working. I gave all 5 stars!

The staff is always so friendly and so professional. They continue to be so patient with our Stella who is very anxious and very challenging . Thank you for all of your patience and support ! We sincerely appreciate your dedication and friendliness !

Thank you for being willing to pick-up our cat from our car and return her after her nail-trim. You are providing a great service during this quarantine.

5 Stars

I appreciate your help with this Covid-19 going around. It s great that you have curb service and still take good care of all our family pets. Mahalo