Always enjoy meeting the staff. I’ve recommended you to my friends with pets for the best care.

Not sure if using a new product for grooming. Max had a pretty noticeable skin reaction on his back after our recent appointment.

Jamie has done such an amazing job with grooming my dog. We would not go anywhere else!

I keep coming as it s been one of the best vets that I ve been too. Dr. Tony is amazing and very understanding. Would be GREAT once this covid rolls by and we are able to come into the office. I would ask that communication or a phone call after the appointments are complete. I showed up not even knowing if my pets have seen the Dr. yet. Maybe they just got done I m not sure. I appreciate the update I got on Missy from Dr. Tony as he knows the history on her. Keep up the amazing work and I will always be back. No matter if I get a phone call or not! God Bless you all and thanks for the AMAZING team at Driftwood!

Love Driftwood staff!

Alyssa, Tricia, and Rachel were great in response to all of the above queries. As you are aware, I cannot comment on the facilities at this time. Thank you all for your help with and love for Mia!

Great setup during covid. Great service

Always feel great with Stella s care!! You all are amazing!!

I m sure the facilities were clean but I didn t cross the threshold, lol. I was impressed with the service especially in this weird situation we re all stuck in.

Can t answer last question due to covid 19

Very friendly and knowledgeable staff. I appreciate the use of the sit, stay call service and them staying flexible during these trying times.

I tried to click the excellent stars but they didn t work. We re so thankful that we discovered you through necessity. We can t say enough about the loving. yet professional care you gave our Chopper!!

I would like to do the survey but I get my emails on phone/ iPad. I am not able to highlight my answer. Let me say, my answers would all be “5”. Jamie and her grooming staff are the best. They are so patient with Bella and Pearl. Your staff is very understanding I this difficult time. Thank you for all you do.

First off I would like to say that Driftwood staff are absolutely professional, friendly and a pleasure to work with. My boys are always happy when I pick them up. I am a little concerned about the price is different when I ask in advance the fee and then is different when I pay for the service. I have trust with Driftwood, that is why I take the boys back. But...I think it would be a good policy that when pets are boarded that if they need any medical help that the owner is contacted before receiving any medical help. (unless it s an emergency). We have had this happen. It was confusing when we would get picture texts everyday saying they are doing good but when we pick them up we have extra charges due to one on my boys being sick. He was not sick when we left him at Driftwood. SURPRISE! A call before he was treated would have been more professional. I have also had the boys groomed there. I called to ask the price before I took the boys in. I was given a flat price unless there was matting. There was no matting but was charged a total of $20 more then I was quoted so that someone could help hold them while he was being groomed. Again...SURPRISE! I did talk with Evan about this. He was very professional and said that he would speak with the groomer. On a happy note, the groomer did a fantastic job!!! One more thing...I called for outdoor pickup as that is what I thought your sign and text message reminder said. When I arrived your line was busy for quite some time. It was a little frustrating. Thankfully after about 5 minutes a staff member saw me and came out and asked if she could help. I told her about the phone and she apologized. To end this on a good note...thank you for sending out this survey. It shows me that you care not only about our furry family members but that you care about the parents. Thank You!

I will be bringing all my pets to you. Great experience.

The groomer always does a great job!

Jamie the groomer was very attentive to my dog s needs after taking much time to talk to me! And got him groomed in a very convenient time frame for me! Dr. Tony even made time to see and help Blue with skin issues while being groomed and talked to me at pick up! Great service!

Haven’t been a client for very long but on the few visits we’ve had, every has been very friendly and helpful.

The syringe-like dispenser for the Proviable-KP medication is totally unsatisfactory.

Everyone is very welcoming and friendly!

This was our first time having our golden groomed, and we were very pleased by the friendliness of the staff and Hemi’s grooming. I wanted to make sure I found a groomer that knew how to groom Golden’s without shaving their undercoat etc etc. It was awesome that we could drop him off before work and pick him up after work without extra charges.

Rusty loves you guys!! We wouldn’t consider going anywhere else.you guys are like family. We appreciate all you have done for us. Thank you for all your good work and for your friendship.

I love this office! Thank you for working so hard to welcome both dogs and their pets (humans)

We are very pleased with our visit thank you for all you did for are dog luxie she doing good.

It is always a good experience when we bring in our dog.