The flexibility that was offered due to a schedule conflict was extremely helpful as I am single and a nurse that works full time

I m unable to rate office facilities. At the moment the value matched the cost. I hope the allergy testing gives us some answers. Thank you!

Thank You for taking good care of our Kitty Jack, he is doing great

Driftwood is great they helped my Frenchie more than I could of hoped for and fit us in when he was 8n bad shape with no appointment. Thank you Driftwood!!!

Our Oliver looked & felt so much better after you guys helped him. We would love to look into your grooming for our Aussie!

It makes me sad that the groomer was only willing to give our dog one chance. He has never had issues at any other groomer. We are financially not able to afford training sessions at this time and it has never been a problem with him being aggressive in the past. I was really hoping to have all of our pets needs met in one spot. We were also planning on having him kennel there while traveling for a family event but if certain staff members don’t feel comfortable around him then I guess we will have to search for a different place. I don’t want the staff to feel like we are putting them at risk.

Very friendly staff.

I felt so welcomed! And you followed up which meant a lot. I will definitely come back in the future.

We are super happy with Driftwood! My only improvement idea is to make sure your staff returns call for voice mail messages. I had left a voicemail asking if my dog could have a vet appointment while he was there for a grooming appointment but didn’t get a return call confirming the vet appointment. The vet appointment was scheduled, I just didn’t get a confirmation call so I didn’t know for sure whether he would be seen by the vet till I got there the morning or his grooming appointment.

We specifically asked for Pete to be de-shed, pointing out a knot and the amount of hair he was shedding (not just brushed and bathed). This was one of the main reasons for the appointment. (Vaccinations and grooming) Upon picking him up, the groomer did not de-shed due to Pete being “lipppy” and we ended up de-shedding ourselves... we know Pete does get nervous around loud noises but never bites or is aggressive, he’s very gentle. We’ve have yet to have this issue when performed at other facilities.

I didn’t answer the first and last question ‘s because they came out and got him and brought him out when he was finished. But I have no doubts every thing was perfect. The young lady that came out to get Rusty was very friendly. Thanks Laura Lindgren

Charli - Rose loves it there! Thanks for being there for us for 3 years now!

Always enjoy meeting the staff. I’ve recommended you to my friends with pets for the best care.

Not sure if using a new product for grooming. Max had a pretty noticeable skin reaction on his back after our recent appointment.

Jamie has done such an amazing job with grooming my dog. We would not go anywhere else!

I keep coming as it s been one of the best vets that I ve been too. Dr. Tony is amazing and very understanding. Would be GREAT once this covid rolls by and we are able to come into the office. I would ask that communication or a phone call after the appointments are complete. I showed up not even knowing if my pets have seen the Dr. yet. Maybe they just got done I m not sure. I appreciate the update I got on Missy from Dr. Tony as he knows the history on her. Keep up the amazing work and I will always be back. No matter if I get a phone call or not! God Bless you all and thanks for the AMAZING team at Driftwood!

Love Driftwood staff!

Alyssa, Tricia, and Rachel were great in response to all of the above queries. As you are aware, I cannot comment on the facilities at this time. Thank you all for your help with and love for Mia!

Great setup during covid. Great service

Always feel great with Stella s care!! You all are amazing!!

I m sure the facilities were clean but I didn t cross the threshold, lol. I was impressed with the service especially in this weird situation we re all stuck in.

Can t answer last question due to covid 19

Very friendly and knowledgeable staff. I appreciate the use of the sit, stay call service and them staying flexible during these trying times.

I tried to click the excellent stars but they didn t work. We re so thankful that we discovered you through necessity. We can t say enough about the loving. yet professional care you gave our Chopper!!

I would like to do the survey but I get my emails on phone/ iPad. I am not able to highlight my answer. Let me say, my answers would all be “5”. Jamie and her grooming staff are the best. They are so patient with Bella and Pearl. Your staff is very understanding I this difficult time. Thank you for all you do.