The appointment was easy to make since it was made 6 months in advance. Otherwise, my experience is the exact opposite. Maybe you could reserve a 30 minute time daily for each doctor to have availability. Would that put too big a dent in your financials? I’m curious about why my dog and I have to wait in the car for an escort. Even medical doctors and dentists allow you to walk in. Maybe it’s your version of crowd control but an explanation would be appreciated. I miss Dr. Lu but Dr. Carrier is fine.

I am beyond thrilled with the care the staff at Mariposa is taking with our bunny. They listen, explain everything, and really care.

Absolutely love this Vet Clinic!

Our dog loves comes to Mariposa as everyone makes such a fuss over her. THANK YOU!

Dr. Carrier is very helpful and I feel he truly cares about my dog and made things as easy as they could be during a hard time.

No more masks would be great.

Dr Carrier is great!

We love the staff at Mariposa! Always loving towards our pets and well informed of their care.

My favorite veterinary clinic! Thanks for your advocacy for appropriate care for pets!

Dr Carrier and the staff are professional, knowledgeable and so genuinely caring.

We love Dr. Carrier. He takes the best care of both of our pups!

No suggestions. Best staff and service as always.

We are so grateful for everyone there, especially Dr. Carrier. Kristen and him took amazing care of Choctaw on surgery day. We really appreciate the constant communication and updates as well. Thank you!

Thanks

I love being a patient here!! Can t even think to take them anywhere else.

We love coming here, although the appointment wait can be long. It is well worth the time, knowing we are being seen by such amazing people.

I have been a loyal customer for over ten years and I trust my pets completely with your staff. Recently I’ve been terribly disappointed with how the reception staff manages communication. I called at the end of January to require about a procedure and was hotly told I really shouldn’t even be inquiring about that kind of appointment since it was too late (it wasn’t). Two more conversations relevant to payment were dismissive even though I had all relevant information at my disposal. I’m not looking to point fingers, I’d just like some additional coaching regarding customer relations for the front desk.

I respect and appreciate every single person in front and in the back for doing all that you do. I feel that my fur-babies are in great care when I visit your practice. Thank you all!

Robin was exceptional while working with me for an appointment. I had to make changes due to illness and she went above and beyond to work me in for my cat, Matisse.

Please let the mask requirement go. As doctors you know what masks do. I waited in car because I don’t wear masks. You believe in natural immunity which I love titer tests. This is animal veterinarian. Surprisised you didn’t make my dog wear a mask. On another note. I love dr carrier.

Dr Burcham did a wonderful job getting Earl over his bottom problems, and I appreciate you seeing him on the short notice. My only gentle improvement issue is I would rather see the detail of my bill in a hard copy before I am giving out my credit card number. Otherwise, very pleased.

We were very impressed by the care and attention to detail our pet bunny received. I would recommend this practice again and again. My daughter felt included in the conversations about care for her bunny and even our bunny seemed very happy and calm during the visit. We give this visit 10-stars!

Dr. Burcham was very kind and informative. Had a great first experience at your facility. Thank you

I always feel like Mick s wellbeing is of the utmost concern to Dr. Carrier and the staff. I really appreciate the care that we are given in your great clinic. I often pass my feelings along to friends about your clinic and will continue to do so. Thank you so much!

Your whole staff is the best!!! Katy, Ratdog and Lucky all love you all as do we. Andy and Lisa.