Absolutely the best and was very informative

I love the offsite locations - makes it so much easier for me.

Maybe for the drive up, make signs more clear. Can be a bit confusing

You are doing a great service considering others are charging 5 and 600 dollars to spay.

I arrived for this appointment 15 minutes before my scheduled time Scooby did not get taken for his vaccine services until 15 minutes after the scheduled time. When he came back from services, i was informed he had an infected ear & was offered meds and treatment for another $50 something. I declined, but specifically asked if the condition would be noted in the record. I was told it would be. It was not. To me, this means that either it got reported it to the wrong pet owner, or had bad information regarding its inclusion in the report.

Please have your staff explain price increase for surgery when you call them. Don t surprise them with a high bill. Also please have your staff make customers aware of credit surcharge before payment is made. Don t surprise them with a huge surcharge they weren t expecting.

I had an appointment and was put off until the walk-in was taken care of and that was not supposed to happen.

The check in and out process was very long - but regardless they were able to assist financially and take care of my kitty while I was not around and if that is the biggest complaint - I cannot be anything less than satisfied - thank you for taking care of my baby!

Appreciate you and the smiles and kindness.

As I am sure the staff is nothing but excellent, I only spoke briefly to the gal the took our puppy in and the gal that brought our puppy to us. Both very nice. We did have to wait 2 1/2 hours before he was taken in and when we cam to pick him up another hour and 1/2 wait. I think the timing needs more work. My puppy is doing well for that I am thankful. So I assume the staff is wonderful. Thank you

Jordan the vet tech was wonderful, but I had 2 appointments with your organization and found it to be unorganized. The emails with instructions did NOT the actual process when I arrived. I placed 2 phone calls to you that were Never returned. I didn’t feel as if your staff was helpful or caring. I believe that you believe are doing good for community but you don’t seem to care at anytime in the process to care for your consumers.

Everyone was wonderful!

Everyone was so friendly and helpful!

I Highly Recommend this Great Organization to Everyone I know!! Thank you so much for your Dedication!!!

It s amazing everything you do for the community. I appreciate the assistance you offered me with the cost of spaying my Lucy.

The mobile event I went to recently in Overland Park was running really behind on appointments for some reason. I was scheduled for 11am and arrived just prior to that to check in. It was 1230 I think before my pup was done. It wasn’t a big deal that day for me, but I could see how that much of a delay could’ve been challenging for most. That was July 10th. Maybe just check that day and see if there’s anything that could’ve made it more efficient. But otherwise you guys have always been great in my opinion!

I told my Daughter to make appointment for her fur baby. I was very happy. I love the convenience. Thank you.

It was great

We spent a full hour waiting in the car, but we were warned about that. Our cat was only inside for a minute for vaccines, and then we got her back and waited even more for the paperwork. I would have liked the vet tech to tell us what to expect after the shots (like where they poked so we could tell where she would be sore), but for the affordable vaccinations, it was worth it.

I am indebted to Dr Melia Washington for having taken the time to carry out an out-of-the-ordinary task, and transfer Luna s vaccination records - including stickers! - onto her EU Pet Passport, to facilitate my move back to Europe. Thank you very much for your help and understanding. Kind regards, Erica Rex

Thank you did a great job.

Super grateful for affordable neutering and vaccinations!

I am very impressed at the organization, speed, and mostly the care my cat received at his recent neuter appointment. I also appreciate the reduced fee consideration. I’m sure you don’t get enough kudos for the good that you do. I’m a big fan now.

Happy to recommend everyone to bring their pets here. I ?? this place .

You handled everything to perfection. My dog is very skiddish and your people let me go inside with him and it made everything much easier than last time.