I got a text about Paco s heartworm test but not Bellas

Nothing. The services are great here!

I wanna say everyone was amazing and kind. I enjoyed my experience even though the wait was insane!!! I m glad y all are helping so many families. You could have a sign or something that tells people to turn off their cars while they wait.

This was my first time coming here. The staff was very helpful, kind and compassionate. They answered all my questions and everything went smoothly.. My fur babies have found their new veterinary home and we will definitely be back! Thank you!! Margo Graziano

Good quality professional service and care. So grateful for all your help

Love the Westlake Wednesday. Sometimes there is a wait but well worth it. Thanks to the nice staff

You did great

Waste too much time for check in and pick up the pet. I spent 2.5 hours for center to pickup my cat and spent the other 2.5 hours to pick up my cat.

Your drive through system has much room for improvement… i literally sat trying to get into the line for almost an hour and observed. That you had people that had “checked in” at the booth yet not get their animal taken in or brought out to them until after people that were in queue behind them had already had there’s. There wasn’t anyone outside directing traffic until after 5pm. I was inline at 4:35 but it was after 5 before I even could reach the white booth because of this grid locking of queue. You should be able to move those at the front of the lines out before people 2-3 cars back do. Based on when my cat was scheduled i anticipated getting a txt or call earlier in the day, instead of the right at the nebulous 3-4 window “if you haven’t heard”. For my family that meant I couldn’t come until after picking up kids from school due to our 30 min drive And when my cat was brought out the wrong paper work was handed to me. Bless his heart the gentleman was trying but he had to make 3 trips to my vehicle before I had all the correct papers and medicine information sheet.

Everyone was very professional and helpful

Very nice and helpful staff, greatest ever. Have no hesitation to recommend. Felt my pets were in great hands. Thank you.

You need some one to direct traffic

Great care for a great price! I always appreciate the service you provide.

Besides having to wait 45+ mins picking up and dropping off, everything else was great.

Great job . I ve already recommended you to several people

You guys are the best!

It was a perfect visit. Everyone was kind, professional, helpful, and the assistance I got for my dogs vaccinations was invaluable. My dog wasn t quite as grateful, he didn t feel good the next day. But it s for the best. Thank you so much.

Great experience with your group - only issue is that you can’t just speak to someone on the phone as opposed to communication essentially limited to email. I know that no one wants to speak to anyone, but it really is an efficient way to just get things done - questions about services, setting appointments, etc.

Thank you for what you do to bring affordable pet care to the community! I have referred you to multiple friends already!

They are a wonderful group of people and so helpful I appreciate the help I received

It was such a relief to know she was getting the care she needed and at such a reasonable cost.

I appreciate the work you are doing! We rescued a kitten, and she seemed to be well taken care of for her spay. Everything was explained well Everyone I interacted with was friendly and professional. Thank you! She’s doing well

Excelente atención y servicio

Though the drop off/pick up process did take some time, it was all handled so efficiently! I truly felt like staff cared about my pets and I received clear information regarding after surgery care. I will certainly recommend Pet Resource center to anyone looking for care for their animals.

Thank you so much for taking good care of my elderly cat. I was concerned with her having surgery due to her age but she is doing good. I also appreciate not having to pay everything up front as I do not have the capabilities to do so at this time. Very grateful to you!