I love how u are kind and caring for the animal

Thank you for getting our baby in for her Spay so quickly & taking such good care of her!

Because pickup and dropoff is done outside I don t really see how the staff attended to my pet - so I can t really answer #3. However, everything else was awesome. Everyone answered my questions, was patient and friendly. I especially appreciated the ease of scheduling. I wish drop off times were spread out more so I didn t have to wait so long to drop off my pet. Thanks again!

We love the care you give our pups and all of the other pets you serve.. That s why we love volunteering for you when we get a chance.. :)

I cant think of one single thing you folks need to change. You all are great! Although somehow I didn t make it home with my dogs rabies tag.

The person I spoke with on the phone and everyone I interacted with during our appointment were wonderful. Thank you for making this process so easy and accessible! I m really grateful you came to our area!

All in all great service. Only problem I have had is when I call for information. It is hit or miss, sometimes I get someone who seems to care about their job, my pet, and I. Other times I get VERY rude people who seem to not want to be there, or answer the phone.

This is such a wonderful service provided to our community. Thank you so much to all the staff and volunteers for your efforts. They are so appreciated!

LOVE the new drop off and pick up procedure. That worked very well and I appreciated it. Callie had her cone of shame removed before I had even driven one block away lol - it perhaps was not put on correctly? Callie is doing very well and I am very pleased with her surgery and recovery. Thank you!!

It was a well run experience and everyone was very caring. We really appreciate the service.

This is a great organization I have already recommended you to my family and friends!! Friendly staff and it was a awesome experience!!????

We were so pleased to get everything our dog needed at such a wonderful price and almost no waiting. Everyone was kind and loved our dog!

Very friendly staff. Great place to bring your pet.

I would like to see you guys offer nail clipping for an additional fee while the animal is under sedation.

The biggest problem was that my dog suffered a lot of razor burn. She has a large patch on her stomach but then her genital area is all razor burn. Everything else was sufficient. Employees were nice and had a lot of information to give. The area in which she was spayed is healing just fine.

Great experience!

You are providing a valuable service to the community. I appreciate what you do.

Drop off and pick up was a mess!!! I had an appointment to drop off/checkin at 8:15am. We got there at 8am THANKFULLY because it to 45 minutes!!! I had to be at work by 9am and was 15 minutes late. We had no idea it would take that long. Not a big deal if we were given a heads up…. We also didn’t get a call/text afterwards. Oh, and I signed the paperwork twice on line with confirmations and you still were showing that I didn’t sign beforehand. Other than those logistical items the staff was great! Thank you!

Always great service and care

Thank you so much for being here for our community and pets

I was not told about having to call back to get the heartworm test results. I was therefore confused by the visit synopsis. After calling back to question the results I was advised that the attendant had accidently failed to explain the procedure.

The wait time in the car was a little longer than I expected with having an appointment..little over 30 minutes.

You guys are AWESOME!!!!

Great stuff, very professional, very kind people. Great surgeon! Never any complications after surgery’s, (I have a bad experience with others) Very much appreciated for your hard work everyone!

I came to get my dog her shots like I do every year. I was directed to pull into a line however I wasn t explained the process of what was supposed to happen next. When the worker came out for my dog he didn t communicate with me. He was standing next to my car looking at me while the dog was in the passenger seat. So finally I asked if he was going to get the dog for him to only then let me know that I was supposed to bring the dog to him. When she came back I was trying to be proactive since the worker previously wasn t a good communicator and take the leash off to put my dog back in the car. Then he decided to say let s wait to take the leash off until.the dog is in the car. Im not trying to be a pain but a little communication goes a long way. Since I was finished I inquired of the worker about the truck blocking me in front. He was like oh they will be done in just a few minutes. I waited about 10 minutes later he came for their dog and then had to bring it back out to put a muzzle on. Then back in then back out then I waited until they recieved their Papworth. I waited about 20 minutes after my dog was finished until I could be let out. The question I would like to know is why couldn t the man ask the person in front of me to pull forward to let me out other people in other lines did that. I understand new covid rules but u would just appreciate better communication.