We were very happy with everyone in the office. Winnie did very well so we will definitely be using your service’s again.

Answered all my questions and showed me how to administer my cat s medicine properly and more comfortably for my cat. Very helpful staff!

I had to bring Lucy to Vet med today. They admitted her! She has jaundice, dehydration and other issues. You did not include a breakdown of the billing or printout of bloodwork findings so I could offer this information to Vet med so I am being charged for new bloodwork because they did not get a hold of the report from you!! Also, you sent me home Friday with meds and IV which they will not use in her treatment and said I could not possibly help Lucy by administering the IV solution every 2 days MYSELF!!! because of her severe dehydration they administered it asap ongoing! You charged me over $100.00 for these meds and I cannot even use them. You said her gums were yellow, well, her skin was also yellow indicating a serious condition!!! They are hopeful they can save her and I just paid 3,360.00 for their services because Lucy got so serious!! I wish you would have referred me as an emergency to VETMED on Thursday when you first saw her!! She was severely dehydration then!!! No OV regimen administered by me every other day was going to make a dam bit of.difference in here serious condition! They also told me giving her food in a syringe was not going to help her! She needed immediate emergency care!!! I am hoping I can bring back the meds you gave me for a full refund!! Sue McVinney. 928-242-7019. Very disappointed with your care!!

No better vet out there. I will take my fur babies here as long as I can. They always receive the best care by Doctor Goshert. At one point I took my sweet girl Trout to another vet due to convenience and the was heartbreaking the result. I have never truly gotten over it. That was in 1995. ALL my animals have been loyal patients to Doctor Goshert since then, as long as we were living in AZ I will drive across town to bring them to the best of the best. Praises to Doctor Goshert!

Everyone made me feel more comfortable and listened to my concerns. I feel very confident in the office staff and the doctor.

I really appreciated the time that everyone took to answer all of my questions. I really felt like my concerns were listened to and responses were explained in ways I could easily understand.

They have been my vet for over 15 years. I love the doctor and the staff. They are always so very kind, concerned and helpful. Thank you all!

As always a great experience.

We did not like that our dog was taken away to get their shots and an item requested to be checked was not. Also when we requested the appointment we were told that clients were spaced out so that there would be no interaction and there was a dog there when we arrived. No incident thankfully but it was contrary to what we where told would be the sequence of appointments.

Thank you so much! Always a pleasure to come to your clinic. Everyone is friendly and helpful and the clinic is always very clean!

The staff is there to answer all questions

Beyond grateful you called me back first thing when you opened! Thank you so much for working us in??

Staff was very pleasant and friendly. Dr was great at explaining what the remedy was.

Excellent in all categories. Dr. Goshert and her staff are the best and I am so appreciative of how well they care for my fluff-babies. I will forever be indebted to them. Cathy Tardy, Chaya, Cara and C-Mon

Visit was positive in all regards. Hope they never change anything.

I would think the Doc could at least take 2 moments to come and say something to me. Instead of sending a messenger like we were not important enough. He said good bye to the staff but never spoke to me. I thought it was rude and I won t be back unless its an emergency! I am sorry if the lady Doc is feeling overwhelmed and needing to take time off according to Liz

very impressed, excellent in all catagories, thank you, lady is getting back to normal

A great first visit.

The form doesn t look like it is working. Not sure it recorded my comments.

You need to work on your communication. A doctor other than the one I was booked with came into the exam room- didn’t introduce himself- told me he had taken sutures out when I had only asked that they LOOK at the incision. The sutures hadn’t been in long enough. He didn’t talk to a tech, he didn’t read the record. He removed them without asking and then when I asked if the sutures should have stayed in longer he said “well how long have they been in?” He clearly didn’t read the tech’s notes. It is INCREDIBLY frustrating to realize that the vet- again not the one I was expecting to see- clearly did not look into the case at all. It sucks to have to be that person who complains- I don’t want to be that person. But the doctor didn’t do his due diligence and put my pet at risk for infection and possibly other issues because of his negligence or hurry. I’m sure he is a fine doctor but seriously, what the hell? I paid $100 to have sutures prematurely taken out and dewormed. I spent maybe 5 minutes talking to the doctor- if that. I have never been so mortified or disappointed. My husband called to lodge a complaint and spoke to a man who he believed to be a manager. He was told that it had been 10 days- which is not true. I don’t know if he was misinformed or had not actually looked at the record. In an effort to placate us, the man he spoke with offered to write us a check for $26. This is not about money- this is about responsibility. We will follow up with you in the event there is an adverse effect of the early suture removal.

Dear Staff Union Hills Animal Hospital, Sweet Pea and I would like to thank you all for your Kind and incredibly professional care for us during our last visit. Thank You Dr. Goshert so very Kind Senior Discount. Sincerely, Diane & Sweet Pea Guthrie

The doctors and staff at Union Hills Animal Clinic are the best! I rated them a five in every category because I honestly believe They deserve it.

Shazam, Magical best Vet Practice in Phoenix Hands Down Don’t change a thing you really Enjoy what you do & it shows in Spades ??????????:)))!!!!!! Thanks Gary??????????????!!!!!

Handled everything very well especially during this time of Covid. Everything very clean.

Love this office