I was NOT given an estimate of lab cost before procedure. It WAS less expensive than previous visits. So no copmlaint.

Wonderful care -- we are grateful.

Question 4 explanation: Based on previous appointments, I did not need an estimate for this visit. I already knew the approximate cost.

I have always received prompt and courteous service from all staff and health care providers. I was also surprised to have received the $50.00 credit from ACC at the end of the year. Thanks very much for the credit. Chris Rawls

The staff and doctors at the Animal Care Center are fabulous!

Doctor called day after to inquire how pet was doing after treatment.

You people are very good for our s & our neighbor s pets!

#4 it was ok that I wasn t given an estimate.... I didn t ask for one. I m thankful for Dr. Hilden ~ and team!

The staff, vets, and boarding folks are just great!

All staff members are helpful. We will not go elsewhere for our Cassie. She s very happy at this clinic especially with Dr. Huang.

Any visit to the Animal Care Center-GV is always pleasant and enjoyable. Great doctors and staff!

Always friendly; and efficient. Thanks.

I want to thank Cheryl and Dr. Huang again for their concern for Fergie. I also really appreciated Dr. H s thorough diagnosis for Fergie. I also want to thank Randi H. for her assistance and concern for Fergie. Corgis s Rule:)

We want to thank the doctors and staff for giving our cats excellent care. Thank yoou

Great Service as always

The front desk staff is always very accommodating in getting my pet an appointment whenever I need something. Animal Care is my primary vet for 13 dogs. If my pet has a special problem they go the extra mile to find the most effective plan for recovery. There is great expertise among the specialists within the practice.

Friendly and helpful. Just like you always are. Thanks for caring.

I do not need an estimate usually, I highly recommend the vets and trust their judgements! I m waiting to hear of the results from blood tests done!

I have talked to a number of pet owners who say they won t use ACC, because they are too expensive. I agree with them that you guys are the high-priced spread, but to us, your care of both our pets and us human worriers is worth every dime!

I would like to be able once in a while to email Dr Humphrey rather than leave a long phone message- Thanks Lucy Redding.

We have missed a couple of calls from you to check up on Kitkat she is doing much better now eating better no accidents in the house and much more energey. Thank you so much for you help and sorry we missed you calls.

Everyone was very kind - my cat felt very comfortable, and I loved the clear and thorough explanations the doctor gave. It was a very good experience.

The entire staff is wonderful but especially Dr. Humphrey. I don t have words to explain or even thank her for how wonderful she s been during this very difficult time. She has been a true blessing for me. She is a treasure beyond price or measure

I did find the amount of $682.97 rather excessive to have my dog s teeth cleaned. I only pay about a quarter of that to have my own teeth cleaned, and I have a lot more teeth than my little dog.

QUESTION NUMBER 4 WAS NOT APPLICABLE.