Review( 529 ) : 2226 / 5881
We were on vacation in Mexico when our Logan was injured playing ball at the dog sitter s. The dog sitter was a bit frantic and felt awful. He called the office without having our information in front of him. He did not remember our last name. He reported that Jodi took his call and did not receive his call with care. He was in distress and trying to get help for our golden whose tooth had broken off in a collision with another dog. He reported that her demeanor was not helpful and leaned toward: so, what do you want me to do about it . I am not excusing the lack of manners that I am sure the dog sitter displayed when she was nonplused by his urgency for help, but I would like to question her lack of care for my Logan. She is the professional here. She is your face for the public. She is representing the vet care for my animal. She could have asked the dog sitter to calm down, gather the needed information and call back. She did not. She met his frantic distress with rudeness, disdain, and condescension .I have also encountered her coolness when checking in for appointments. Please address this with her. The care for my animal should have been her paramount concern. It was not. Sincerely, Angie Werner
Review( 527 ) : 2227 / 5881
Staff Services provided Willingness To Referr Treatments
We totally trust Dr. Humphrey and the Animal Care Center.
Review( 526 ) : 2228 / 5881
Staff Services provided Willingness To Referr Treatments
I like all the doctors and staff
Review( 524 ) : 2229 / 5881
Staff Willingness To Referr Treatments
Keep up the good work!
Review( 522 ) : 2230 / 5881
Staff Services provided Willingness To Referr Treatments
Dr. Humphrey is super. We so appreciate everyone associated with Animal Care Center. Great place to take our babes.
Review( 521 ) : 2231 / 5881
Staff Services provided Willingness To Referr Treatments
I feel very well informed and I feel that I was treated with respect and genuine concern.
Review( 519 ) : 2232 / 5881
Staff Services provided Treatments
The exam and vaccinations went fine no problems or concerns. The next day we dropped of our poochie for boarding for a couple of days. When we came to pick up our poochie everything seemed ok until we got her home and found she had a high fever, her eyes were severely bloodshot and glassey and she kept going into a hacking / cough spasms. Not sure we want to use the boarding again. The help was outstanding but not sure about the facilities for contracting an illness.
Review( 517 ) : 2233 / 5881
Staff Services provided Willingness To Referr Treatments
LOVE everyone at ACC!
Review( 513 ) : 2234 / 5881
Staff Services provided Willingness To Referr Treatments
Dr Murray provides very good information on the pets health and addresses possible solutions to any medical problem. We appreciate what he does for our pets.
Review( 508 ) : 2235 / 5881
Staff Services provided Willingness To Referr Treatments
Review( 507 ) : 2236 / 5881
Staff Services provided Willingness To Referr Treatments
As usual, for the last 11 years, the staff and Dr Humfrey are EXCELLENT!!!!!!!
Review( 505 ) : 2237 / 5881
Staff Services provided Willingness To Referr Treatments
I have been with Animal Care Center since 2000 and I would not go elsewhere.
Review( 504 ) : 2238 / 5881
Staff Services provided Willingness To Referr Treatments
We ve been coming to Animal Care for years and years. We have been every so much more than pleased with the services you provide. Dr. Humphrey is wonderful! We ve already referred people to you and will continue to do so.
Review( 498 ) : 2239 / 5881
Staff Services provided Willingness To Referr Treatments
We have been going to this vet for 5 years or more and have always been very happy with their service and friendliness.
Review( 496 ) : 2240 / 5881
Staff Services provided Willingness To Referr Treatments
thank you for making a sad situation a little easier
Review( 493 ) : 2241 / 5881
Staff Services provided Willingness To Referr
My experience with the Animal Care Center was outstanding. Even with the news of needing to have all my cat s teeth removed, Dr. Murray was so professional and understanding. I have no suggestions for the Center. I do want to make you aware that you answering service is not a positive image or representation of your facility. I was not treated well, and if you would like the details, please contact me at 760-397-3233. Thank You for this opportunity.
Review( 492 ) : 2242 / 5881
Staff Services provided Willingness To Referr Treatments
I am extremely happy with the care provided by Dr. Hilden for our pets and their humans!
Review( 490 ) : 2243 / 5881
Staff Services provided Willingness To Referr Treatments
We trust Dr. Murray completely and know he will keep our pets healthy and with the best chance of overcoming illness or disease, or in the case of our one dog, extend his quality of life by 6 months past when we thought we would lose him
Review( 489 ) : 2244 / 5881
Staff Services provided Willingness To Referr Treatments
Great staff, caring doc (Murray). Very pleased with the care of my dog.
Review( 482 ) : 2245 / 5881
Staff Services provided Willingness To Referr Treatments
Outstanding care!
Review( 481 ) : 2246 / 5881
Staff Services provided Willingness To Referr Treatments
Facility is lovely as are the veterinarians and support personnel. Excellent overall (if somewhat expensive)
Review( 477 ) : 2247 / 5881
Staff Services provided Willingness To Referr Treatments
We were new patients/clients and appreciate the time Dr. Humphreys took explaining a diagnostic and treatment plan for our senior cat
Review( 471 ) : 2248 / 5881
Staff Services provided Willingness To Referr Treatments
This was a first visit with both our cats and we were very impressed with the service, the personnel and the facilities. I truly believe that we have made the right decision in coming to your facility. Thank you.
Review( 468 ) : 2249 / 5881
Staff Willingness To Referr
Very nice and welcoming staff. They care about your pet.
Review( 466 ) : 2250 / 5881
Staff Services provided Willingness To Referr Treatments
We found the Animal Care Center of GV to be a great find. Dr. Murray took time to explain different concerns we had as we just moved from PA to GV for year around living. Thank you!