Review( 560 ) : 2101 / 5653
Staff Services provided Willingness To Referr Treatments
We have been clients here since 1988. We have always received top notch care. The staff and doctors are knowledgable and friendly. In the nearly 30 years we have been clients, we have had some tough cases. The clinic has gotten us through it all with care and compassion.
Review( 557 ) : 2102 / 5653
Staff Services provided Willingness To Referr Treatments
always the best care and concern for Lizzi
Review( 555 ) : 2103 / 5653
Staff Services provided Willingness To Referr Treatments
I FELT REASSURED BY DR HILDEN THAT MY CAT S CONDITION IS TREATABLE. ACC WOULD BE ABLE TO DETERMINE THE REASON MY CAT LOST 2 POUNDS AND ONCE TESTS COME BACK IN 3 DAYS I WILL BE ABLE TO TREAT HIM AND RESTORE HIS HEALTH.
Review( 553 ) : 2104 / 5653
Staff Willingness To Referr Treatments
I have been a satisfied client for 13 years. We are cat people so most of our appts were with Dr Murray. 9/30 was my last visit as I am moving to IL. Care is outstanding and fees reflect the care standards. Linda
Review( 552 ) : 2105 / 5653
Staff Services provided Willingness To Referr Treatments
We love the Animal Care Center staff and service. However, veterinary prices are extremely high.
Review( 549 ) : 2106 / 5653
Staff Services provided Willingness To Referr Treatments
This was our puppy s first visit to our own vet. He had a great time. Thank you all for making it a fun experience for him.
Review( 547 ) : 2107 / 5653
Staff Services provided Willingness To Referr Treatments
The service by both the vet assistant and the doctor was excellent. I feel your fees are very high. I expected to write a check for the service. I do not like to use the credit card as I am on a limited monthly income. When the bill turned out to be $400 I asked if I could write a check for $200 and pay the balance in two weeks at the follow up appointment. I was abruptly told no it was full payment at time of service. This was a very unexpected visit and definitely not in the monthly budget. I ended up having to use my credit card. In an area made up of many retired people this policy should be revisited.
Review( 546 ) : 2108 / 5653
Staff Services provided Willingness To Referr Treatments
I think the service was very good;Dr. Huong is very kind and soff-spoken which is important when dealing with an animal in a stressful setting. However, I feel that your rates are very high and not really comparable with most other pet care centers in Green Valley. If I were to begin looking for treatment for a future pet, I probably would seek out another caregiver, equally competent but less expensive.
Review( 545 ) : 2109 / 5653
Staff Services provided Willingness To Referr Treatments
The vets and their staff are wonderful, and I breathe a sigh of relief knowing I have such optimum care for my best friend, Boo. I am most grateful.
Review( 544 ) : 2110 / 5653
Staff Services provided Willingness To Referr Treatments
In regards to my personal problems they are very understanding and helpful in taking of my pet...J. Hamm
Review( 543 ) : 2111 / 5653
Staff Services provided Willingness To Referr Treatments
Doctors and staff take care of pets as if they were their own. Thanks for all the services available including alternative treatments.
Review( 539 ) : 2112 / 5653
Staff Services provided Willingness To Referr Treatments
My dog was very sick and I couldn t get into my regular vet for many hours and it was going to be considered an emergency visit at $86.00 just for the exam! I called Animal Care Center and explained the situation and they were able to make an appointment to see my dog for 1/2 hour later and it was $55.00 for the exam. They were very kind and the Vet (Dr. Huang) was truly concerned for my dog. She explained everything they could do to diagnose the problem, from treating the symptoms to blood work, xrays, etc. I was then given details of what the different courses of action would cost and it was my choice to decide how to proceed. I NEVER felt belittled because I couldn t afford everything. I chose to treat the symptoms and if my dog did not get better I would come back for the next step. I felt my decision was respected and the staff was supportive and helpful. They also called the next day to check on how my dog was doing. Needless to say, I now will take my dog to Animal Care Center for all of her vet care needs.
Review( 538 ) : 2113 / 5653
Staff Services provided Willingness To Referr Treatments
Dr. Murray was wonderful with our little Lucy. We are coming to some decisions with her and he was sensitive, caring and very clear. We are super impressed!
Review( 536 ) : 2114 / 5653
Staff Services provided Willingness To Referr Treatments
I was SO IMPRESSED with you all...but particularly Dr Murray who spent more than an hour with Blanco and me.back and he called today to tell me of Blanco s Valley Fever and again explained our course of action to get him better. Thanks so much!!!!
Review( 532 ) : 2115 / 5653
Staff Services provided Willingness To Referr Treatments
We are consistently pleased with the services we receive for our kitties...
Review( 529 ) : 2116 / 5653
We were on vacation in Mexico when our Logan was injured playing ball at the dog sitter s. The dog sitter was a bit frantic and felt awful. He called the office without having our information in front of him. He did not remember our last name. He reported that Jodi took his call and did not receive his call with care. He was in distress and trying to get help for our golden whose tooth had broken off in a collision with another dog. He reported that her demeanor was not helpful and leaned toward: so, what do you want me to do about it . I am not excusing the lack of manners that I am sure the dog sitter displayed when she was nonplused by his urgency for help, but I would like to question her lack of care for my Logan. She is the professional here. She is your face for the public. She is representing the vet care for my animal. She could have asked the dog sitter to calm down, gather the needed information and call back. She did not. She met his frantic distress with rudeness, disdain, and condescension .I have also encountered her coolness when checking in for appointments. Please address this with her. The care for my animal should have been her paramount concern. It was not. Sincerely, Angie Werner
Review( 527 ) : 2117 / 5653
Staff Services provided Willingness To Referr Treatments
We totally trust Dr. Humphrey and the Animal Care Center.
Review( 526 ) : 2118 / 5653
Staff Services provided Willingness To Referr Treatments
I like all the doctors and staff
Review( 524 ) : 2119 / 5653
Staff Willingness To Referr Treatments
Keep up the good work!
Review( 522 ) : 2120 / 5653
Staff Services provided Willingness To Referr Treatments
Dr. Humphrey is super. We so appreciate everyone associated with Animal Care Center. Great place to take our babes.
Review( 521 ) : 2121 / 5653
Staff Services provided Willingness To Referr Treatments
I feel very well informed and I feel that I was treated with respect and genuine concern.
Review( 519 ) : 2122 / 5653
Staff Services provided Treatments
The exam and vaccinations went fine no problems or concerns. The next day we dropped of our poochie for boarding for a couple of days. When we came to pick up our poochie everything seemed ok until we got her home and found she had a high fever, her eyes were severely bloodshot and glassey and she kept going into a hacking / cough spasms. Not sure we want to use the boarding again. The help was outstanding but not sure about the facilities for contracting an illness.
Review( 517 ) : 2123 / 5653
Staff Services provided Willingness To Referr Treatments
LOVE everyone at ACC!
Review( 513 ) : 2124 / 5653
Staff Services provided Willingness To Referr Treatments
Dr Murray provides very good information on the pets health and addresses possible solutions to any medical problem. We appreciate what he does for our pets.
Review( 508 ) : 2125 / 5653
Staff Services provided Willingness To Referr Treatments